Starwood Hotels & Resorts

  www.starwoodhotels.com
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622 Employee Reviews (View Most Recent)

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Good

General Reservation Sales (Current Employee) Austin, TX

ProsGood training, good support staff. Managers really focus on making you better. Got great deals for hotels all over the country.

ConsIf a guest called in and needed to do something with their reservation, the only thing you could do was to email the hotel, which was rather difficult to provide good customer services.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fast and Intuitive System

    Guest Service Representative (Current Employee)

    I have been working at Starwood Hotels & Resorts full-time for more than 3 years


    Pros: Software system is the best I've worked with. On-site server is blazing fast and the user interface breaks… Cons: Central reservations could be a little more personable, but I… Advice to Senior Management: You have all the best ingredients. Start baking more cakes. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Working at Starwood was a great experience

    Anonymous Employee (Former Employee) Orlando, FL

    I worked at Starwood Hotels & Resorts full-time for more than 3 years


    Pros: Meet many new people. Opportunity for front line to take care of guests and… Cons: benefits are better at other companies, some hotels do not… Advice to Senior Management: Keep hiring good managers and look for refurbishment opportunities and… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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