640 Employee Reviews (View Most Recent)

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Previous employee - good company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Vice President  in  Boston, MA
Former Employee - Vice President in Boston, MA

I worked at Starwood Hotels & Resorts full-time for more than 5 years

Pros

good compensation, good benefits good stock plan

Cons

Its in Boston area - cold all the time

Advice to ManagementAdvice

keep employees involved

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Starwood Hotels & Resorts

  1.  

    The hotel exemplifies New York City's culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Starwood Hotels & Resorts full-time

    Pros

    They are a Union hotel, and you will have both Union Worker's benefits as well as Starwood Hotel brand's benefits.

    Cons

    As with most Union properties, the employee mentality and moral may not always make it the happiest of places to work in but most jobs are not 100% perfect so this is not so bad as long as you do your job, you should be fine. The management could use some training in fairness and professionalism.

    Advice to ManagementAdvice

    Your managers should be retrained and tested for the quality of their professional demeanor regularly because they often are the first people to bring a poor example of customer service to the internal client which are the employees that they manage.

    Recommends
    Neutral Outlook
  2.  

    Great property, great staff, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Starwood Hotels & Resorts full-time for less than a year

    Pros

    My coworkers have been fantastic, and the management team is really on point. I feel positive when I come to work and remain motivated to serve guests to the best of my ability. There's always something new going on, so work is rarely boring. The benefits package is also really affordable.

    Cons

    I can't pay my bills on the hourly rate 40hrs/week, so I've had to pick up a second job part-time to compensate.

    Advice to ManagementAdvice

    Keep doing what you're doing. Stay up to date on training, and promote from within when the employees are deserving. I've seen a lot of people getting stuck where they're at.

    Recommends
    Positive Outlook
    Approves of CEO
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