There are newer employer reviews for Starwood Hotels & Resorts

Friendly working atmosphere where management and employee relationships were valued

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bellman in Waikïkï, HI
Former Employee - Bellman in Waikïkï, HI

I worked at Starwood Hotels & Resorts full-time (more than 5 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Large company with many opportunities for career advancement. The associate development program is an avenue for employees to train for management positions and put themselves in a position to succeed.

Cons

There weren't many specific cons I experienced while working for Starwood. The hospitality industry as a whole requires a flexible working schedule and long hours often including working on holidays. This is a con of the industry as a whole and not specific to Starwood.

Advice to Management

Trust in the abilities of the employees by allowing for them to make decisions at the operational level which will increase the efficiency and speed of service to the guests

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  1. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent in Chicago, IL
    Current Employee - Guest Service Agent in Chicago, IL

    I have been working at Starwood Hotels & Resorts full-time (more than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of great properties to stay at with employee discount!

    Cons

    Middle Management is the worse

  2. The worst place I have ever worked. Slave drivers. Horrible pay. Don't believe there BS about making more money. Run...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel Reservation Agent in Austin, TX
    Former Employee - Hotel Reservation Agent in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked at home so was safe from the traffic in Austin especially glad when it rained. Did not have to spend money on work clothes.

    Cons

    Poor management, leadership, training, horrible pay structure. Unreachable goals. Team leader was seriously rude and impatient and uneducated. If your internet goes down you don't get paid for the time your off the phones. Took 90 calls a day.

    Advice to Management

    Find a new job.

There are newer employer reviews for Starwood Hotels & Resorts

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