Starwood Hotels & Resorts

  www.starwoodhotels.com
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634 Employee Reviews (View Most Recent)

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Front Desk Agent - unhappy with company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Front Desk Agent  in  Boston, MA
Current Employee - Front Desk Agent in Boston, MA

Pros

Union hotel, free meals, possibility to be promoted.

Cons

poor management, hostile work environment, poor compensation.

Advice to ManagementAdvice

Treat employees with more respect

Doesn't Recommend
Disapproves of CEO

Other reviews for Starwood Hotels & Resorts

  1. 1 person found this helpful  

    Front dest associate and Night Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk/Auditor  in  Nashville, TN
    Former Employee - Front Desk/Auditor in Nashville, TN

    Pros

    Best reasons- flexible scheduling allowed me to balance home/work life priorities.

    Cons

    Worst reasons- on the job training is horrible. Existing employees are not willing to help as much, assuming the new hire should already know what to do.

    Advice to ManagementAdvice

    Always listen to the employee's side of the story. Never just take the word of the hotel guest. If possible, seek third party perspective. Doing so is fair to everyone involved when issues arise.

  2.  

    Good company if you like hotels and if you want to get your foot in the door of the hotel industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Position W/Starwood Preferred Guest Program
    Current Employee - Position W/Starwood Preferred Guest Program

    Pros

    Competitive pay, good advancement opportunities, and I just plain like the work.

    Cons

    Sometimes they're too "idea" and "brand" motivated...which wouldn't in itself be a bad thing, but this "brand vision" is constantly changing.

    Advice to ManagementAdvice

    none

    Recommends
    No opinion of CEO
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