Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com
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There are newer employer reviews for Starwood Hotels & Resorts

 

An award winning company with an award winning loyalty program for a reason.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Corporate Services and Support  in  Los Angeles, CA
Former Employee - Corporate Services and Support in Los Angeles, CA

I worked at Starwood Hotels & Resorts full-time for more than 5 years

Pros

hotel discounts, you meet great people, learn a lot about the world you live in, A great foundation for perfecting customer service skills, amazing co-workers, if you don't rock the boat, you can move up quickly. Some really great customers too. Client kudos don't get overlooked

Cons

The Lancaster CCC is poorly run. Once they got rid of our Director (and a few others) at the start of the recession, things got bad. The lack of care, teamwork and quality of life in general went down the tubes. Some Platinum members are some of the most horrific people alive. Current upper management are too highschool and cliquey. So much drama.

Advice to ManagementAdvice

it's not always about stats (handle time, abandon, compliance...There are a lot of tenure employees who have a PASSION for Starwood. Listen to them. Maybe they are a pain in the butt, maybe they're always late or wear flip-flops in the office..but they really understand the companies core values and value Starwood and it's clients as a whole even more than they do themselves. That dedication will still be there even after you let them go over dumb crap. THEY should be your managers not some 20 year old who just started last month.

Recommends
Positive Outlook
No opinion of CEO

657 Other Employee Reviews for Starwood Hotels & Resorts (View Most Recent)

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  1.  

    Great company to be a part of it. Forward looking and creative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts

    Pros

    Forward looking, dynamic company with the best hotel brands - W, St Regis, Luxury Collection.

    Cons

    Life and work balance due to nature of hotel business if in operations

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Brand Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Manager  in  Austin, TX
    Former Employee - Brand Manager in Austin, TX

    I worked at Starwood Hotels & Resorts part-time for more than a year

    Pros

    Great People and good energy at work. They serve free food everyday for all talent members. You have the opportunity to be creative in workplace when solving customer needs or problems.

    Cons

    The parking not good unless you have garage access. Its downtown, so traffic is not the best in the morning and rushes of the day.

    Recommends
There are newer employer reviews for Starwood Hotels & Resorts

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