There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

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Fairly typical corporate environment. Great perks.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Starwood Hotels & Resorts

Positive Outlook
No opinion of CEO
Positive Outlook
No opinion of CEO

Pros

Good pay. Good bonus opportunity. Great perks like deals on staying in gorgeous hotels around the world. Good training opportunities. People focused culture.

Cons

When I was there (a number of years ago so this might have changed) there was a lot of turn over at the SVP level. Each time a new person came in they felt like they had to do something to say "look I did that. This used to be blue, but I made it red..." which created a lot of busy work for very one that didn't actually increase revenue.
Also, there was not great work/life balance. People act like they are curing cancer there and expect the employees to treat everything as such. Every year we were told to do more with less. 9-7 was a light day for me, with 9-9 being pretty typical.
Unfortunately I would say this is pretty common in corporate America though.

Advice to Management

Honestly, beats me. I get that there are rising costs and shrinking margins. I also get that your bonus etc is based on what you can put in a PowerPoint and say "look I did this." But taking a huge step back it seems like a lot of work is spent doing things that don't actually make for a better guest experience.

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  1. hotel reservations sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Reservations Sales in Austin, TX
    Former Employee - Hotel Reservations Sales in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    option to work from home - great benefits - available 24 hours per day 7 days a week & you know your schedule for at least a couple of months at a time. Huge market share in hospitality industry

    Cons

    can be treated as if you are in a cattle call. Most managers are great with training however, regardless of your background and experience can take a very long time to progress within company. Your schedule is set and the numbers you are expected to reach can be somewhat extreme.


  2. Fantastic stressful job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Austin, TX
    Former Employee - Supervisor in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I learned so much! The boss will push you to be a better leader.

    Cons

    Not for non-sales focused people.


There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

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