639 Employee Reviews (View Most Recent)

Sort: Rating Date

 

A great place to work, family enviornment, low pay for such a Metropolitan area.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Front Desk Agent  in  Jersey City, NJ
Former Employee - Front Desk Agent in Jersey City, NJ

I worked at Starwood Hotels & Resorts

Pros

it is a friendly, not stressful, understanding, close knit enviornment. They communicate well between departments which is crutial in a hotel. Meals were provided at no additional cost to all employees. Paid weekly.

Cons

The pay was too low. Employees had to pay 50 bucks a month for parking. My entire pay check would go to parking and gas every week.

Advice to ManagementAdvice

Higher pay, bonuses for entry level workers too, more responsibility to interns, possibly some management experience opportunities. Cover the cost of parking for employees.

Recommends
No opinion of CEO

Other Reviews for Starwood Hotels & Resorts

  1. 2 people found this helpful  

    Working here was similar to entering your worse nightmare everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Park City, UT
    Former Employee - Anonymous Employee in Park City, UT

    I worked at Starwood Hotels & Resorts

    Pros

    The pay is decent for the hotel industry. Ski passes.

    Cons

    Total lack of communication throughout the entire hotel. Long hours with no consistency in shifts and/or weekly hours. Incompetent managers on all levels. Ridiculous employee shuttle service. Laughable insurance. Frequently understaffed.

    Advice to ManagementAdvice

    Treat your employees like people, not ants or machines. Stop sitting behind desks, walk a mile in your employees shoes. Here is how a normal day begins at the St Regis Deer Valley: 1. Take a shuttle 2. Enter the hotel next to the garbage. 3. Hope your uniform is clean and ready for you. 4. Change in a locker room that smells terrible. 5. Hope there is a radio available from security. 6. Wait forever for the service elevator. (AND ALL THIS IS BEFORE A SHIFTS STARTS) 7. Begin work in understaffed conditions. 8. Hope you get a lunch break. 9. Hope there is a) still food in the employee lunch room. b) hope it is edible/healthy. 10. Hope your shift ends on time so you can catch the shuttle on time. 11. Repeat the process again tomorrow.

    Doesn't Recommend
  2.  

    Enjoyable environment. Stagnant throughout the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Starwood Hotels & Resorts

    Pros

    People are friendly
    Work is enjoyable

    Cons

    Pay is average to below average
    Hours in some groups is horrendous

    Recommends
    No opinion of CEO
There are newer employer reviews for Starwood Hotels & Resorts.

Worked for Starwood Hotels & Resorts? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.