Starwood Vacation
3.3 of 5 42 reviews
www.svocareers.com Orlando, FL 1000 to 5000 Employees

42 Employee Reviews (View Most Recent)

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Comfortable Call Center Environment, Good Supervisors, Great Company -- Volatile Industry

Sales Representative, Owner Referral Call Center (Former Employee)
Orlando, FL

ProsGreat people with whom to work. Relaxed but motivating atmosphere. Supervisors friendly, helpful, knowledgeable. Great hours. Great perks from promotions partners (many of Orlando's largest parks). Great brand and sales training. Fun environment. Management very willing to help with your career steps within the company.

ConsQuality of owner/owner referral sales leads was limited (often noticed recycled leads -- contacts we'd already pitched a few weeks ago). Best quality (easiest sale) leads went to most experienced call center sales reps, so it's very hard to "get out of a sales rut." Job security also very dependent on the economy -- very volatile -- as travel is always one of the first things to be eliminated from a household's budget. Can work harder than anyone else but still not see fruits of your labor in pay.

Advice to Senior ManagementHave empathy toward genuinely hard-working sales reps in a tough, down-economy travel landscape by means of less strict written/verbal warning policies surrounding set quotas. That pressure is dispiriting.

Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    Great place to work and great people

    Marketing/Opc (Current Employee)
    Orlando, FL

    I have been working at Starwood Vacation


    Pros: Fair, professional, management is understanding Cons: Lots of standing. Long hours and post-work driving Advice to Senior Management: Keep doing what you're doing. Try to see big picture… Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    It's who you know, not what you know.

    Anonymous Employee (Current Employee)
    Orlando, FL

    I have been working at Starwood Vacation


    Pros: Overall, the company promotes unity and communication. Cons: If you fall into the wrong department and management doesn't like necessarily your style and it doesn't fit in… Advice to Senior Management: Not good with change, the mentality a majority of times is "if its not broken dont fix it", my mentality is… More
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