Starwood Vacation

  www.svocareers.com
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Starwood SVO IS A GOOD COMPANY TO WORK FOR

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Orlando, FL
Current Employee - Anonymous Employee in Orlando, FL

Pros

Good hot rates but still high for the average employee will never find $49.00 always higher, vacation benefits good when you start,2 weeks first year 3 weeks second year.

Cons

4 weeks vacation after 10 years, overworked and under pay. Yearly increases very low, managers state the company is not doing well. Fritz sends out quarterly earnings and it is the opposite. Higher Management gets bonuses, high salaries etc.

Advice to ManagementAdvice

Think about your people who makes the money for the company and are close to the owners . The little increase you gave the supervisors last year was a good gesture but did not place us where we need to be in the salary range. Your supervisors works diligently to make the agents perform at their best, they can only do so much if the pay is not good. Starting salary for a phone agent $11.00 for the last 7-8 years. Figure it out. Think about your agents and supervisors this year 2014. Share the wealth and people will stay with the company. Send your team from CT to talk to the call center associates,supervisors and resort associates you will get the answer. Care more for your employees well being it is part of the culture and values which you are not delivering. Upper management in Orlando do not care.

Doesn't Recommend
Positive Outlook
No opinion of CEO

Other reviews for Starwood Vacation

  1.  

    Keep Looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Orlando, FL
    Former Employee - Analyst in Orlando, FL

    Pros

    In the interview, they pressed the company culture of being a fun, happy place to work (really?) The best perk they offered was a cheap rate at one of their hotels. Didn't turn out to be worth it.

    Cons

    The technology situation there was very bad. Email would work intermittently and the IT helpdesk could be very rude and incompetent because they use temps and foreign call centers. In my department, the women projected a rich, barbie doll image. If you don't fit the mold, then you might as well move on because you won't fit in. Even though I was a salaried employee my boss actually asked me to move appointments and personal days off - more than once! Also, this company only offers high deductible health insurance which works by making doctor visits so unaffordable that you never go. I have no idea how very low earners could possibly afford health care on that ridiculous plan. The pay was average to below average.

    Advice to ManagementAdvice

    Invest in technology. Add to department headcounts so that people aren't so stressed and burned out. Encourage projects, activites, etc. that mix up the cliques with other people.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starwood Finance Intern  in  Orlando, FL
    Former Employee - Starwood Finance Intern in Orlando, FL

    Pros

    Great location, Pay is competitive to industry standard, real assignments that have a lasting impact on company. Great people to work with.

    Cons

    No growth opportunities and no full time positions available. But this maybe because its in the timeshare industry.

    Recommends
    Neutral Outlook
    Approves of CEO
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