State Farm

  www.statefarm.com
  www.statefarm.com
There are newer employer reviews for State Farm

 

Great place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Manager
Current Employee - Manager

I have been working at State Farm

Pros

Mutual company so decisions are made based on the customer, not the bottom line. It is not a profit maximization company, which is refreshing.

Cons

Conservative risk management, which slows recognition and reaction to shifts in technical or business models. State Farm historically led these shifts but recently it is being.led by them.

Advice to ManagementAdvice

Customer wants and needs will drive success and not all customers want to do business within the agent model. Adapt agency compensation so agents are a proponent for online business rather than a detractor to it.

Recommends
Approves of CEO

1738 Other Employee Reviews for State Farm (View Most Recent)

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  1. 2 people found this helpful  

    Great company, poor departmental leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Adjuster
    Current Employee - Claim Adjuster

    I have been working at State Farm full-time (more than 5 years)

    Pros

    The Brand is very strong
    They are number 1
    They have a strong drive to provide great service to the customer
    I think the company is very strong financially and will remain that way
    Decent work/life balance depending on your management
    Not a bad place to start a career in the insurance industry but I would take what you learn here and move on to a place where you can actually grow at an acceptable pace unless you're one of those people who are ok with being in the same role for your entire career.

    Cons

    My cons wouldn't be toward the company as a whole, but toward certain departments, more so the way that they are run. There are tons of changes going on and there seems to be very little regard for the problems that these changes cause the employees. You've got employees committing suicide in the Southern region as an alarming rate and the company seems to want to sweep it under the rug instead of investing the time to find out what's going on and getting people the help needed.

    The company is very strong finically, but it's because they are very conservative and behind the times. They don't pioneer anything, but they franticly try to follow suit of others when they start to lose market share. This puts stress on upper management who then expect impossible things out of their workers and hold them to unreasonable standards. You work years to earn vacation and have to fight with management at times to be able to take it. They give you a mountain of Paid Sick Days, but if you take more than 5 in a years time, they want to have a "conversation" or write you up (depends on your management). The salaries are very low compared to the industry standard, and the company recognizes this but seems to be ok with it.

    Growth opportunities are very few when you get past the Professional/Technical level unless you're willing to relocate to Bloomington. The corporate cultue seems to still be very much a "good ole boy" type of culture meaning it's more about who knows you than what you know or what you can do or have done. Very political

    Advice to ManagementAdvice

    Keep doing what you've been doing and you'll keep getting what you've been getting which is depressed, overworked, underpaid, under-appreciated employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    State Farm is a top notch company

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time

    Pros

    Wonderful staff agent, claims processors and service representatives make very happy customer!

    Cons

    We're losing personal contact with insured and more and more it's becoming all computer after service to quote and bind.

    Advice to ManagementAdvice

    Don't take out the very things that make remarkable agents remarkable!!

There are newer employer reviews for State Farm

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