State Farm

  www.statefarm.com
  www.statefarm.com
There are newer employer reviews for State Farm

2 people found this helpful  

You get here and you stay here

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Bloomington, IL
Current Employee - Customer Service Representative in Bloomington, IL

I have been working at State Farm full-time (more than 3 years)

Pros

Job security is not an issue
Competitive salary
Part time jobs offer flexible schedules for students or those with a second job

Cons

"Getting your foot in the door" is not necessarily going to give you the opportunity to advance
Internal job postings are completely worthless
Big company and easy to get lost in the crowd
Tuition reimbursement program is poor

Advice to ManagementAdvice

Ask the people who actually do the job for feedback before you change something. Too often upper management throws a curve ball which makes the job more difficult and makes the issue more difficult for the customer.

Recommends
Neutral Outlook
Approves of CEO

1805 Other Employee Reviews for State Farm (View Most Recent)

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  1. 3 people found this helpful  

    A different kind of sales...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Insurance Producer in New Orleans, LA
    Current Employee - Insurance Producer in New Orleans, LA

    I have been working at State Farm

    Pros

    Commissions are nice and there is not a monthly cap. Internet leads are also provided to help with your pool. If you work hard (well over 40 hours), there is a good chance of being promoted to the agent pool.

    Cons

    There are no benefits and though internet leads are better than no leads, they are basically cold calls. Even though you are making an honest attempt to save your prospective customers money, they rarely give you the chance and usually hang up before you get that far in your spill.

    Advice to ManagementAdvice

    If this specific role doesn't come with benefits, paid vacation days would be a bonus. Also more training is needed around how programs function and what products really are before goals become required.

    Approves of CEO
  2. 1 person found this helpful  

    Amazing Job, Excellent Opportunity for Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Response Center Representative in Jacksonville, FL
    Current Employee - Customer Response Center Representative in Jacksonville, FL

    I have been working at State Farm

    Pros

    As of right now i'm on a contract with a temp agency, but was notified i'm more than likely going to be picked up permanently from State Farm. It's a great job! From what I was briefed on, there is plenty of room for movement and growth, from Claims Rep, to ISR which is Internet Service and Support for statefarm.com, CCR which is catastrophe claims and even further, like an claims adjuster/inspector to agent. Awesome benefits, corporate discounts, etc....

    Cons

    None that I can think of just yet, other than maybe it could get repetitive for you but no call is the same.

    Recommends
    No opinion of CEO
There are newer employer reviews for State Farm

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