State Farm

  www.statefarm.com
  www.statefarm.com
There are newer employer reviews for State Farm

 

Wish salary was higher

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Auto Claim Representative in Austin, TX
Current Employee - Auto Claim Representative in Austin, TX

I have been working at State Farm full-time (more than an year)

Pros

Management is incredible. The TMs I've worked for are great at supporting your decisions and encouraging advancement. Most everyone their seems to be genuinely nice people and truly act as a team. Training is great and extremely thought out to help new hires succeed. Paid continued education is an awesome perk! Great benefits, pension, 401k, health, dental, vision, life, etc.

Cons

Lack in technology! Seems like it takes 10 years to make a change to catch up to the rest of the world and it hurts business. Seems a little political in order to move up but isn't every job kinda like that. Performance may get you noticed but not necessarily promoted. Seems that you really have to network and become popular to have a shot at a promotion, which creates a work environment that promotes social hour instead of producing a quality product. Wish they had offices in bigger cities as most claims offices are in smaller communities. Also appears that we'll be going to a true call center atmosphere by having Work Force Management dictate your every min. Breaks and lunches will be scheduled lol. This isn't Walmart. Oh and salary's need to be higher in order to deal with this lagging economy. OT is necessary just to make ends meet because salary isn't high enough.

Advice to ManagementAdvice

Learn to actually handle claims instead of call monitoring and worrying about how much SF is branded on the phone. Continue to let the employees have the flexibility of handling a claim based on merit. It's quality over quantity. Not work as many as you can... that only ends up creating more work. Start looking at performance over popularity.

Recommends
Positive Outlook
Approves of CEO

1808 Other Employee Reviews for State Farm (View Most Recent)

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  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Parsippany, NJ
    Former Employee - Customer Service Representative in Parsippany, NJ

    I worked at State Farm full-time (more than 5 years)

    Pros

    Excellent management opportunities and career security

    Cons

    Extreme corporate structure and lack of flexibiity

    Advice to ManagementAdvice

    More flexibility in salary review

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Redding, CA
    Current Employee - Sales Representative in Redding, CA

    I have been working at State Farm part-time (less than an year)

    Pros

    Secure and stable co, for sure!

    Cons

    Low salary work for peanuts?????

    Advice to ManagementAdvice

    Get real

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for State Farm

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