State Farm

  www.statefarm.com
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1533 Employee Reviews (View Most Recent)

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Great products and room for advancement!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Insurance Agent  in  Fishers, IN
Former Employee - Insurance Agent in Fishers, IN

Pros

Competitive salary, great training fun environment!

Cons

It takes a lo of resilience, drive and determinant to make it in insurance.

Advice to ManagementAdvice

Reduce the amount of agencies and boost support for agents and their comensation.

Recommends
Neutral Outlook
Approves of CEO

Other reviews for State Farm

  1.  

    Wish salary was higher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claim Representative  in  Austin, TX
    Current Employee - Auto Claim Representative in Austin, TX

    Pros

    Management is incredible. The TMs I've worked for are great at supporting your decisions and encouraging advancement. Most everyone their seems to be genuinely nice people and truly act as a team. Training is great and extremely thought out to help new hires succeed. Paid continued education is an awesome perk! Great benefits, pension, 401k, health, dental, vision, life, etc.

    Cons

    Lack in technology! Seems like it takes 10 years to make a change to catch up to the rest of the world and it hurts business. Seems a little political in order to move up but isn't every job kinda like that. Performance may get you noticed but not necessarily promoted. Seems that you really have to network and become popular to have a shot at a promotion, which creates a work environment that promotes social hour instead of producing a quality product. Wish they had offices in bigger cities as most claims offices are in smaller communities. Also appears that we'll be going to a true call center atmosphere by having Work Force Management dictate your every min. Breaks and lunches will be scheduled lol. This isn't Walmart. Oh and salary's need to be higher in order to deal with this lagging economy. OT is necessary just to make ends meet because salary isn't high enough.

    Advice to ManagementAdvice

    Learn to actually handle claims instead of call monitoring and worrying about how much SF is branded on the phone. Continue to let the employees have the flexibility of handling a claim based on merit. It's quality over quantity. Not work as many as you can... that only ends up creating more work. Start looking at performance over popularity.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good company, but the culture holds it back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Bloomington, IL
    Former Employee - Business Analyst in Bloomington, IL

    Pros

    No end of interesting work, many co-workers are top rate, company is trying to do the right thing for its customers.

    Cons

    Management doesn't seem to know about or care about what goes on "in the trenches." Most managers are unfamiliar with the work they are managing, so don't understand who is good at their job and who isn't. Reviews are just a popularity contest. As another commenter said, the people who ask questions are held back, the people who go along are promoted. The culture doesn't support innovation, accountability, effective change.

    Advice to ManagementAdvice

    Recognize and promote people who are change agents, not people who simply posture and say the right things. You can't change your company unless you start changing the kind of people you move into top positions.

    Recommends
    Neutral Outlook
    No opinion of CEO
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