There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

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Overall, it's been a great experience.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Intern - Marketing Intern in Chambersburg, PA
Current Intern - Marketing Intern in Chambersburg, PA

I have been working at State Farm as an intern (Less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Very nice people, decent hours (9am to 4 or 5pm), I am able to work on what I want to work on throughout the day with the help of any of the office staff when I need them.

Cons

Lower hourly rate than what I would like, office staff is not getting commission for any of their sales, the agent gets all of it which I think is not very fair (but it does not really affect me, I just feel bad for the ladies putting in all the work)

Advice to Management

Encourage agents to commission their staff.

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  1. Helpful (2)

    good job, hard company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Staff
    Current Employee - Office Staff

    I have been working at State Farm full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Each independant agent is different to work for. Mine is great and I enjoy what I do as a whole and really have noo complaints about selling overall.

    Cons

    The claims process at SF is not a very friendly system. I do not think for as large as the company is they get back to people in a timely manner which makes for the office level a hard transisition because the client base looks at us for that service and we are left with little to no answers for them. Same with when underwriting cancels someone and the client wants to speak to someone, there is just nobody for them to talk to. It seems there are more cancelations anymore then there are happy clients.

    Advice to Management

    Look at the current clients happiness and satisfaction instead of getting that new client in the door. Keeping the ones you have happy and the word of mouth they will spread is equally as important as the new ones that will come in


  2. Helpful (3)

    State Farm Insurance Agent Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Annapolis, MD
    Former Employee - Customer Service Representative in Annapolis, MD

    I worked at State Farm part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    fair pay, good people as coworkers

    Cons

    awful rates, not competitive, and poor claims service makes it hard to keep clients happy


There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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