There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

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Helpful (2)

good job, hard company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Office Staff
Current Employee - Office Staff

I have been working at State Farm full-time (More than 5 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Each independant agent is different to work for. Mine is great and I enjoy what I do as a whole and really have noo complaints about selling overall.

Cons

The claims process at SF is not a very friendly system. I do not think for as large as the company is they get back to people in a timely manner which makes for the office level a hard transisition because the client base looks at us for that service and we are left with little to no answers for them. Same with when underwriting cancels someone and the client wants to speak to someone, there is just nobody for them to talk to. It seems there are more cancelations anymore then there are happy clients.

Advice to Management

Look at the current clients happiness and satisfaction instead of getting that new client in the door. Keeping the ones you have happy and the word of mouth they will spread is equally as important as the new ones that will come in

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  1. Helpful (2)

    State Farm Insurance Agent Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Annapolis, MD
    Former Employee - Customer Service Representative in Annapolis, MD

    I worked at State Farm part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    fair pay, good people as coworkers

    Cons

    awful rates, not competitive, and poor claims service makes it hard to keep clients happy


  2. Helpful (3)

    Very disappointing experience working for State Farm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Quote and Bind in Phoenix, AZ
    Former Employee - Inbound Quote and Bind in Phoenix, AZ

    I worked at State Farm full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits are costly, but good. The pay is horrible.

    Cons

    State Farm is opening up new "HUBS" too quickly and has no live training system in place. The training is disorganized and made up of Powerpoint presentations. Very little time is spent on the floor learning before you are actually expected to take live calls and state specific training was rushed and disorganize.

    Advice to Management

    Spend money on the training program if you want attract and keep good people. People learn best by doing, not memorizing.


There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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