There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

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Customer service rep

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Jacksonville, FL
Current Employee - Customer Service Representative in Jacksonville, FL

I have been working at State Farm full-time (More than a year)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Flexible hours Opportunity to move up

Cons

High turnover rate. Back to back calls

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  1. Helpful (1)

    Welcome to Dullsville and the Stress Capital of the World

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Bloomington, IL
    Current Employee - Business Analyst in Bloomington, IL

    I have been working at State Farm full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The only reasons I have stayed more than 20 years are the salary, benefits, and wonderful friends I've made. Also, it's a nice facility. Oh, and I can wear jeans.

    Cons

    The title says it all...dull jobs, often lots of stress, inability for management to make a decision. This company reminds me of a constipated elephant...it takes forever to get anything done.

    Advice to Management

    Listen to your people, give talented people an opportunity to shine


  2. Stable, People Focused

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Architect in Bloomington, IL
    Current Employee - IT Architect in Bloomington, IL

    I have been working at State Farm full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Focus on people and their development. Lots of opportunities to move around internally. Promote from within culture. Mature IT architecture and understanding of importance to the organization.

    Cons

    IT organization is very large so its easy to get lost in the weeds. Also due to its size, lots of processes and internal governance structures which can impact solution delivery timelinies. IT focus on attaining Insurance designations.

    Advice to Management

    We are in a period of rapid change, continue to engage and communicate with employees to express the vision and whats coming next.


There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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