State Farm

  www.statefarm.com
  www.statefarm.com
There are newer employer reviews for State Farm

 

Claim Processor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claim Processor in Atlanta, GA
Current Employee - Claim Processor in Atlanta, GA

I have been working at State Farm full-time (more than 10 years)

Pros

you received a steady paycheck with great benefits

Cons

The workload becoming to much

Recommends
Negative Outlook
Approves of CEO

1810 Other Employee Reviews for State Farm (View Most Recent)

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  1.  

    Agent Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Representative
    Current Employee - Office Representative

    I have been working at State Farm full-time (more than 5 years)

    Pros

    Opportunity to learn about insurance and financial products, exposure to a variety of different types of people, get to help people in times of need.

    Cons

    As an agent team member you are the face of State Farm Insurance, you are the one selling their products and servicing their customers but yet you are not considered a State Farm employee you actually work for the agent. You get no recognition or respect from the coroporate company. Corporate show no interest in developing the careers of team members, all training is offered online, there is very little room to grow professionally, communication to various departments such as underwriting and payment plan is virtually immpossible with hold times of up to an hour sometimes just to ask a simple question.

    Advice to ManagementAdvice

    Give team members the respect they deserve. Offten times customers never even meet their agent, the agent's staff are the true faces of State Farm and are what keeps the company in business. It is the agent's staff that is the first point of contact for the customer, the team member give the customer advice about coverage, answers questions about bills and is the first person to talk to a customer when they have a claim or an issue. Use some of your billions in profit to hire more underwriters and service people so when a customer is upset and the agents office has to call to get clarification they won't have to stay on hold for an hour.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    name brand is very good

    Cons

    the new agency contract is terrible. If you don't constantly grow your revenue is decreased by a lack of growth PENALTY (regardless if the lack of growth is due to myself or the companies issues).

    Advice to ManagementAdvice

    managers make more money and do nothing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for State Farm

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