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Community Focused Corporation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Contractor - Marketing Coordinator in Bloomington, IL
Former Contractor - Marketing Coordinator in Bloomington, IL

I worked at State Farm as a contractor (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The company spared now expense in the retaining us as employees.
Management was very supportive
Salary and benefits were extremely competitive.

Cons

Management did not try and work through tough patches with employees.
Training begin to dry up towards the latter part of employment.

Advice to Management

Set a level of consistency through working with employees development good and bad.
Also allow employees to know more about opportunities for advancement.

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  1. Great

    Former Employee - Customer Service Assistant in Greeley, CO
    Former Employee - Customer Service Assistant in Greeley, CO

    I worked at State Farm full-time (More than 10 years)

    Pros

    I loved my 21 1/2 years with State Farm. Would love to still be working there

    Cons

    The company has changed. They claim it is still all about the customer, but they don't want you to take the time to help them. They would prefer that a customer be transferred 5 or 6 times than have the first person assist them.

    Advice to Management

    Consider the person, yes it is about numbers in the call center, but the numbers are not everything. Everything that was done to help me with my health issues was held against me. I worked very hard to try and get all of my call below the 5 minute limit, but couldn't. I didn't qualify for ADA protection so you labeled me as untrainable that is not a fair assessment. I was a hard working employee my customers were number one a priority in my opinion not a number.

  2. I have been working at State Farm

    Pros

    - Very hands on
    - A lot of people interaction
    - good people to work with

    Cons

    - Bureaucracy gets annoying
    - No one ever calls insurance companies because they're happy

    Advice to Management

    Doing a great job

There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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