State Farm

  www.statefarm.com
  www.statefarm.com
There are newer employer reviews for State Farm

 

Good first job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Intern in Houston, TX
Former Employee - Intern in Houston, TX

I worked at State Farm as an intern (less than an year)

Pros

working hours revolved around my school time. Easy work. calm and tranquil environment. build a close relationship with workers. some events are fun. pay was a little above minimum but i was only a intern. great place to learn if interested in insurance

Cons

Telemarketing is a must. Boring at times. Individuals will be rude. with out licensing you really cant do much but transfer calls, file papers, and telemarketing. since each agent sets up pay and commission it is a bit troublesome to get the pay you want.

Advice to ManagementAdvice

Really needs a better claims and faster response when calling headquarters. It always takes over an hour on wait time to fix problems and customers get upset.

Recommends
Neutral Outlook
No opinion of CEO

1805 Other Employee Reviews for State Farm (View Most Recent)

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  1.  

    overworked understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time

    Pros

    the people- coworkers and management are great. They are the only good thing going right now.

    Cons

    too much work, not enough people. A ton of temps brought in to help with the current workload. Gross underestimation of staffing needs . Lots of change and upheavel with office closures. No more local or regional control. Everything is now "Enterprise Led" by the mother ship back in Bloomington IL

    Advice to ManagementAdvice

    its appreciated that you are now trying to help with workload issues. Hold on to good people. Get workloads to manageable levels. The overtime is nice sometimes but work life balance is still hard with the volume.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Going in the Wrong Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agency Producer in Cleveland, OH
    Current Employee - Agency Producer in Cleveland, OH

    I have been working at State Farm full-time (more than an year)

    Pros

    Depending upon your office, if you are working for an agent, you might work with nice people. Close group of people that know and understand each other well.

    Cons

    Personal service will soon become a thing of the past... The company is building phone farms all over the U.S. and is beginning to transfer auto claims to corporate facilities, and soon all service issues will be handled outside the office.

    State Farm is everywhere, and you always have to worry about another agency poaching business, even if the customers are already with your agency, they may accidentally call another agency and be sold another product line right under your nose (has happened countless times).

    Advice to ManagementAdvice

    Don't get rid of the personal touch, and pay your agents better commission, or you soon won't have any agents.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for State Farm

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