There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

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Friendly staff, Terrible Management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claim Representative in Portage, MI
Former Employee - Claim Representative in Portage, MI

I worked at State Farm full-time (More than a year)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Good starting salary and friendly people

Cons

Management can never decide on how to handle situations, corporate and regional offices are never on the same page. Management is all about numbers and not your performance

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  1. Helpful (5)

    Richardson, TX CRC- not what i hoped it would be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crc Representative in Richardson, TX
    Current Employee - Crc Representative in Richardson, TX

    I have been working at State Farm full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    decent call volume. I don't feel like i'm getting worked to death, and i don't have to sell anything.

    Cons

    Not flexible scheduling for a call center. Micro-management is pretty bad here. The leadership is waiting for you to make any sort of mistake, no matter how small, so they can 'performance manage' you. Almost like they enjoy it. Almost as if they get a bonus on their paycheck for every time they write someone up. Retention does not exist here.You will mean absolutely nothing to the upper management. Prepare to be baby-sat instead of treated like an adult.

    Advice to Management

    Try and boost morale instead of constantly breaking employees down. Happy employees serve your customers better than stressed out ones. A little recognition for a job well done would be nice too.


  2. Claims Adjuster - NY PIP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster NY PIP in Albany, NY
    Current Employee - Claims Adjuster NY PIP in Albany, NY

    I have been working at State Farm full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent advancement. Management is excellent. Location is excellent. Pay is extremely fair.

    Cons

    Can't think of any Cons at the moment, but they make us put something in this box.


There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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