State Farm

  www.statefarm.com
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1536 Employee Reviews (View Most Recent)

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Change in Time

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Underwriting Service Assistant
Current Employee - Underwriting Service Assistant

Pros

excellent benefits, PSL, PV, in depth training, annual bonuses (based off of production & quality) company really does care a lot about customer service and strives to make every interaction remarkable, lots of overtime, most managers seem very genuine about results and have an open-door policy.

Cons

unknowledgeable agent staff, company is going through major structural change, drama and rumors as any workplace, pay might not be enough for what some people do in company, training takes too long and is often pushed back to make time for others who have joined company.

Advice to ManagementAdvice

Although company is in process of huge structural change, processes are not being followed the same in every region throughout the company and is very frustrating as to what is correct or not, the way that productivity is measured is not accurate and are skewed for everyone as some people have other job duties on top of what they normally do.

Recommends
Neutral Outlook
Approves of CEO

Other reviews for State Farm

  1.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The dynamic management team were completely accessible, supportive and consistent with providing training. The company made it easy for employees to succeed, reach goals, be promoted, move around within the company. It also seemed that all my co-workers and support team members were happy with the company.

    Cons

    The compensation and benefits were much too low for the amount of work I was doing and the level of responsibility I had. Perhaps to make up for such low pay and benefits, they gave out corporate gifts to employees who reached certain goals, but most of the gifts had no real value.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun, learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern, Local Branch  in  Cleveland, OH
    Former Employee - Marketing Intern, Local Branch in Cleveland, OH

    Pros

    Learned a lot about auto insurance and what coverages save the most money and helped families switch to better programs

    Cons

    Dealt with tons of customers, cold calling with numbers that either do not exist or are wrong people on other line

    Recommends
    Positive Outlook
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