State of Delaware – “Generally good treatment in my agency, usuallly recognized iwthin my division for good performance.”

Pros

Government provides services that other "employers" don't and I am proud to be part of that system.

Cons

A top-down bureaucracy that doesn't often listen to the wisdom of the front ine.

Advice to Senior Management

Keep up the good work, but pay attention to feedback, from employees and consumers/citizens.