Staybridge Suites

  www.ichotelsgroup.com
  www.ichotelsgroup.com
There are newer employer reviews for Staybridge Suites

 

Too many chiefs for corporate managed hotels

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales
Current Employee - Sales

I have been working at Staybridge Suites full-time (more than 3 years)

Pros

Guests love the hotel
IHG provides excellent training and education on how to do your job.

Cons

Unrealistic extended stay goals for Sales department - Goals needs to be by market/city not overall goal.
IHG needs to focus on computer support and reduce software outages, being on hold for more than 15 minutes is is to long then when you finally reach someone, you end up getting transferred to department then another department.
National account manager's are not helpful to local DOS support. You ask them a question and very rarely do they come back with a good answer.
Verty Little money spent on advertsing brand - all up to the sales department.
They promote the biggest tools in RDO positions. Instead of support or suggestions, they just find what is wrong with the hotel.

Advice to ManagementAdvice

Take some of the money spent used for Holiday Inn Express and promote Staybridge Suites and Candlewood suites.
Spend some money on IT support.
Eliminate the monthy reports, Read the weekly reports and there wouldn't be a need for a monthly report

Doesn't Recommend
Neutral Outlook

15 Other Employee Reviews for Staybridge Suites (View Most Recent)

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  1. 1 person found this helpful  

    Run for your life people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Housekeeper in Kalamazoo, MI
    Former Employee - Executive Housekeeper in Kalamazoo, MI

    I worked at Staybridge Suites full-time (less than an year)

    Pros

    Honestly I don't see any

    Cons

    They have found bed bugs twice in 3 weeks and I know why. They never really clean the rooms, rarely hear a vacuum, they strip the beds and the linens are washed and put right back on the beds. So linens are pilled and warn out. Just look under your beds, in back of the dresser and the corners under the lip of the toilets, black mold. The carpet is so worn out that its fraying everywhere. Was told all that is deep cleaning, NOT!

    Advice to ManagementAdvice

    wonder why the turnover rate is so high?

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    "Beware Owners of Hotel conduct unethical practices"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Irving, TX
    Former Employee - Management in Irving, TX

    I worked at Staybridge Suites full-time (more than an year)

    Pros

    Okay Breakfast and some rooms are kept clean

    Cons

    Very Poor upper management runs property into the ground. Treats employees unfairly and very low pay.

    Advice to ManagementAdvice

    Sell the hotel to a company that truly cares about quality and customer service for you are in the hospitality industry!

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Staybridge Suites

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