Staybridge Suites

  www.ichotelsgroup.com
  www.ichotelsgroup.com
There are newer employer reviews for Staybridge Suites

 

Great Property to work for!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Front Desk Agent in Newark, DE
Former Employee - Front Desk Agent in Newark, DE

I worked at Staybridge Suites full-time (less than an year)

Pros

I really enjoyed the working environment and guests most of the time. The Ops Manager was easy to talk to and seemed to be genuinely interested in the staff's best interest, as well as the housekeeping and engineering departments being great.

Cons

inconsistency with the scheduling, did not feel as though there was personal opportunity for growth in the company. After I started, I was informed that there were no health benefits which was one of the main motivators for taking this position.

Advice to ManagementAdvice

Consistency and follow through are the only things I would suggest that be improved. The GM is responsible for implementing a plan of action and seeing it all the way through and though she is very sweet and a good person, I felt like many plans of action just fell off after they were no longer new and exciting. I feel that more communication and follow through would be a great asset.

Doesn't Recommend
Neutral Outlook

15 Other Employee Reviews for Staybridge Suites (View Most Recent)

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  1.  

    Poor management during transitional period

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desk Clerk in Fayetteville, AR
    Former Employee - Desk Clerk in Fayetteville, AR

    I worked at Staybridge Suites full-time (less than an year)

    Pros

    Building was well-designed, rooms were quite nice, and the facility itself was a place to be proud of working at. Clients were happy with their stay and thought rates were reasonable. CRS, although outdated at the time, functioned very well and kept a decent number of rooms booked. I felt confident that the company was doing well enough to stay in business indefinitely.

    Cons

    Dishonesty regarding hiring practices and promotions, poor organization, and extreme favoritism. Director of Sales had taken over all management positions by getting the other managers to quit or be fired. It took months before corporate level management stepped in and resolved the situation. I realize this was not an average experience for an employee of Staybridge.

    Advice to ManagementAdvice

    Perhaps better communication between corporate-level management and on-site managers/employees would resolve a number of issues.

    Doesn't Recommend
    Positive Outlook
  2.  

    10 yrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in San Diego, CA
    Former Employee - Front Desk Agent in San Diego, CA

    I worked at Staybridge Suites part-time (more than 8 years)

    Pros

    Employee Benefits (that's without the thousands of questions you get asked)
    Co-Workers

    Cons

    Management: Never know what's going on, lack of communication.
    Organization: Need more ways to be organized.
    Technology: Computers need to be updated.

    Advice to ManagementAdvice

    Everyone knows management is busy, but when your employees aren't heard, your whole hotel will be unhappy. Instead of just shutting the door, despite always saying the door is open, maybe you should listen w/o judgement & without a 'no' answer before hearing the question or suggestions. Ask questions on how we could possbily make things easier or make things work more efficiently for employees. Encourage them instead of scaring them.

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Staybridge Suites

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