Steak n Shake – “Be prepared for hidden agendas at every turn!”

Pros

It paid the bills
Loyal associates

Cons

No balance between home/work life
Not appreciated for hard work
No support from upper mgmt
Incompetent mgrs being hired for more $ than qualified internals
Constant menu items being introduced every 3-4 months
Coupons, coupons, coupons
Work every wknd/holiday
Doesn't care about the people just results
Associate benefits taken away - no real incentives
Improper training
Insane amounts of paperwork (checklist after checklist)
Salary caps/cuts
Haven't had a raise in 3 yrs

Advice to Senior Management

Work a full month in the life of a manager to understand demands being put upon them
Use the money that's being saved to give back to associates
Train new mgrs more effectively (stop rushing the process)