Steak n Shake
2.3 of 5 292 reviews
www.steaknshake.com San Antonio, TX 5000+ Employees

292 Employee Reviews (View Most Recent)

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Disorganized

Server (Former Employee)
Saint Louis, MO

ProsGood money for high school student, got to take home tips every night, easy to bond with coworkers, 40% discount on food

ConsManagement doesn't know how to schedule and you will never work the hours that you are told you will work. Managers are very inconsistent and communication is terrible between the different managers and supervisors. Also you will end up working late into the night if you are in second shift because it is a 24 hour restaurant and sometimes big rushes come in and you will not be allowed to leave. Good luck having a personal life along with work.

Advice to Senior ManagementHire enough people to cover a schedule. There were constantly not enough workers to fill the schedule and people constantly had to stay hours past the time that they were scheduled. Also, when I personally asked not to be scheduled during the week, the only times I ended up being scheduled were during the week. Terrible scheduling.

No, I would not recommend this company to a friend

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    Awful

    Server (Former Employee)
    Columbus, GA

    I worked at Steak n Shake part-time for less than a year


    Pros: The pros are you take home all your tips every… Cons: Very very disorganization. I kept coming in to take my test after training which they set up and they kept sending me home. Finally got… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Steak N Shake needs to upgrade assistant management

    General Manager (Current Employee)
    Orlando, FL

    I have been working at Steak n Shake full-time for more than 5 years


    Pros: Due to the large turnover of management staff the opportunity for advancement… Cons: Due to a shortage in quality management candidates it is impossible to discipline assistant managers. If a general manager delegates job functions to assistant managers,… Advice to Senior Management: There is a major disconnect between the hourly and management staffs. If the promotional pathway is… No, I would not recommend this company to a friend More
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