326 Employee Reviews (View Most Recent)

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Good introductory serving experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Server  in  Saint Louis, MO
Former Employee - Server in Saint Louis, MO

I worked at Steak n Shake part-time for less than a year

Pros

Decent tips for the type of restaurant, no previous serving experience required.

Cons

They expect a lot of their servers; hosting, working the cash register, cleaning the bathrooms.

Advice to ManagementAdvice

Hire hosts and a cashier instead of having servers do these jobs. These responsibilities took away from our precious serving time and didn't allow us to give the highest quality of customer service that we are capable of.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Steak n Shake

  1.  

    For a qsr restaurant an overall good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake

    Pros

    Good place to work while in school

    Cons

    Depending on which store management is often not helpful

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Easy to get hired, but basically fast-food sit-down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sever  in  Columbus, OH
    Former Employee - Sever in Columbus, OH

    I worked at Steak n Shake part-time for less than a year

    Pros

    It's easy to get hired at the erstwhile Steak 'n Shake, but that being the case, some of your coworkers will be typical fast-food types. Most were cool, some were idiots.

    Cons

    The pay is low for what you do. Low prices (all those meals under $4) mean that often a table of four only yields $4-5 in tip, far below what would be offered at a more prestigious establishment.

    Advice to ManagementAdvice

    Raise prices and quality of food, Steak 'n Shake is a classic American brand and should be treated as such, instead of the Waffle House competitor is has become.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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