Steak n Shake

www.steaknshake.com
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There are newer employer reviews for Steak n Shake

 

Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager in Chillicothe, OH
Former Employee - Manager in Chillicothe, OH

I worked at Steak n Shake full-time (more than 5 years)

Pros

I was given and fair base salary and benefits just after finishing college.
I enjoyed interacting with guests and ensuring every guest has a great dining experience.

Cons

24 hour business at most locations leads to unfavorable shift times.
Sometimes difficult to provide our guests with high quality food that is made to order in a very short amount of time.
Must balance drive through service and full service dining room.

Advice to ManagementAdvice

Some locations have unprofessional work environments

Doesn't Recommend
Positive Outlook
Approves of CEO

381 Other Employee Reviews for Steak n Shake (View Most Recent)

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  1.  

    Only get this job if you are desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Overland Park, KS
    Former Employee - Server in Overland Park, KS

    I worked at Steak n Shake full-time (less than a year)

    Pros

    Food is amazing and delicious when it is made right.

    Cons

    Wont let you leave until you do your side work no matter how long it takes
    Managers sleeping with employees so employees get to the higher level
    Awful communication
    If you give excellent customer service, the tips will still suck most of the time and management will not notice
    Other employees or the host will not tell you during a busy hour that they seated someone in your section so, if you are a server, you need to watch your section
    During the night shift, it takes a lot longer than needed to make an order

    Advice to ManagementAdvice

    Dont sleep with your employees, communication needs to be so much better, actually do the schedule two weeks ahead of time instead of a day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    You're better off collecting unemployment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Port Charlotte, FL
    Former Employee - Server in Port Charlotte, FL

    I worked at Steak n Shake part-time (less than a year)

    Pros

    Most of your customers are nice.

    Cons

    The management is the absolute worst on this planet. Unbelievably unprofessional and disorganized. They will yell at you over nothing, call you names, and talk down to you.
    Workers do drugs on the clock in the freezer. So much is expected out of you in such an awful environment. Tips do not correlate with how hard you work, considering the food is dirt cheap.

    You end up taking on more jobs than your own. I had been told to do hostessing for a few hours during some shifts and dish washing other times. Those are both different and specific jobs. I'm still getting paid waitress wage (4.77) to do minimum wage (7.79) work!

    Advice to ManagementAdvice

    Mandate drug tests for employees and managers and get rid of some of the cracked out workers! Create better working conditions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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