Steak n Shake

  www.steaknshake.com
  www.steaknshake.com
There are newer employer reviews for Steak n Shake

 

Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager in Chillicothe, OH
Former Employee - Manager in Chillicothe, OH

I worked at Steak n Shake full-time (more than 5 years)

Pros

I was given and fair base salary and benefits just after finishing college.
I enjoyed interacting with guests and ensuring every guest has a great dining experience.

Cons

24 hour business at most locations leads to unfavorable shift times.
Sometimes difficult to provide our guests with high quality food that is made to order in a very short amount of time.
Must balance drive through service and full service dining room.

Advice to ManagementAdvice

Some locations have unprofessional work environments

Doesn't Recommend
Positive Outlook
Approves of CEO

350 Other Employee Reviews for Steak n Shake (View Most Recent)

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  1.  

    Only get this job if you are desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Overland Park, KS
    Former Employee - Server in Overland Park, KS

    I worked at Steak n Shake full-time (less than an year)

    Pros

    Food is amazing and delicious when it is made right.

    Cons

    Wont let you leave until you do your side work no matter how long it takes
    Managers sleeping with employees so employees get to the higher level
    Awful communication
    If you give excellent customer service, the tips will still suck most of the time and management will not notice
    Other employees or the host will not tell you during a busy hour that they seated someone in your section so, if you are a server, you need to watch your section
    During the night shift, it takes a lot longer than needed to make an order

    Advice to ManagementAdvice

    Dont sleep with your employees, communication needs to be so much better, actually do the schedule two weeks ahead of time instead of a day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    A test of will power. Great place to hone many skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Indianapolis, IN
    Current Employee - General Manager in Indianapolis, IN

    I have been working at Steak n Shake full-time (more than 10 years)

    Pros

    A great place to grow. Many independent decisions must be made in the heat of the moment. High paced and intense environment will prepare individuals for obstacles the rest of their careers. Leadership has a vision and provides numerous tools to accomplish lofty standards. Results based bonus plan allows for competitive individuals to strive towards greatness.

    Cons

    High turnover in a high paced environment makes for very stressful situations often. Lofty standards, when unmet, after long periods of time can become discouraging. However, greatness is not achieved through subpar standards. These are impressive standards but there must be a deep passion to achieve these goals. This makes for a challenge to find great mangers to work through. Finally the low wages for hourly associates magnifies the turnover. A well paid grill operator a Steak N Shake is paid less than a dishwasher at other chains.

    Advice to ManagementAdvice

    Be ready to work and set high expectations for yourself. Never stop hiring!!! When it's time to go, GO! Long weeks will burn the best of the best out quick.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Steak n Shake

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