Steak n Shake

www.steaknshake.com
There are newer employer reviews for Steak n Shake

 

It is a very fast paced environment that keeps you busy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server in Lexington-Fayette, KY
Current Employee - Server in Lexington-Fayette, KY

I have been working at Steak n Shake part-time (more than a year)

Pros

The atmosphere is great, tables have a fast turn time.

Cons

Many of the managers are not qualified for the job.

Advice to ManagementAdvice

Managers should be trained better.

Recommends
Positive Outlook
Disapproves of CEO

365 Other Employee Reviews for Steak n Shake (View Most Recent)

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  1.  

    over-worked and under-oaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Indianapolis, IN
    Former Employee - Assistant Manager in Indianapolis, IN

    I worked at Steak n Shake full-time (more than 5 years)

    Pros

    good first restaurant management job

    Cons

    bonus structure does not add an incentive to perform, un-timely reviews, raises are non-existent if you score in the range to receive a raise. Employee uniforms are not taken seriously...meaning filthy employees. If you want talented managers you are going to have to pay for them and this company thinks they can teach a person to be a good manager ...that is just not the case....every industry knows this.

    Advice to ManagementAdvice

    recruiting has to be at the forefront. Identify your opportunities in-house to manage your stores and drive a results based team. Tenured managers should have more of an investment to perform and hold the bar... if they are not ...get rid of them. Stop keeping people just because they have been around it is hurting the brand. Check your CEO rating based on other companies with a similar product and a similar customer base...why is yours so low? Your employees are telling you how to fix the issues they have and you are not listening to them. Sometimes they do know what works after all they are guests and they eat at your stores and they TELL people about their experiences. It can be your greatest asset or your greatest enemy. Turn your employees into allies and your company will look more favorably to the public and potential investors. Stop worrying about what the public thinks of your brand and become overyly concerned with how your employees see and view their job satisfaction. Your employees are affecting your brand image more than your guests comments. Take care of your employees ...the product sells itself with proven quality and the price-point reflects the value they are receiving. Your biggest opportunity that can create the greatest impact on your business...is your employees.

    Recommends
    Approves of CEO
  2.  

    A good start up job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Tampa, FL
    Former Employee - Manager in Tampa, FL

    I worked at Steak n Shake full-time (more than 10 years)

    Pros

    Opportunity for promotion and growth within the company

    Cons

    long hours, under staffed and under paid

    Advice to ManagementAdvice

    I understand the focus is on customer service and competitave prices but you have completely overlooked the lower level associates in the process resulting in a high turnover and associates with minimum skills.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Steak n Shake

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