Steak n Shake

www.steaknshake.com
There are newer employer reviews for Steak n Shake

 

It was a good first job

Former Employee - Cashier
Former Employee - Cashier

I worked at Steak n Shake part-time

Pros

The people were nice to talk to, because everyone was in the same boat. Discounts on food when you were off the clock.

Cons

The pay was low (min wage), training was rough because it was so fast paced.

No opinion of CEO

365 Other Employee Reviews for Steak n Shake (View Most Recent)

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  1. 2 people found this helpful  

    Corporate has unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Cleveland, OH
    Former Employee - Server in Cleveland, OH

    I worked at Steak n Shake full-time (more than 5 years)

    Pros

    Great for students who need evening shifts or will return for the summer when business picks up. Great for people who work two jobs and want to work odd hours. The employees who do last more than a few months are probably some of the hardest working and patient people you will ever meet.

    Cons

    Corporate sets unrealistic standards, especially considering their resistance to pay outside the very minimum, Bow tie employees deal with long, odd hours and few pay incentives, yet have to constantly meet high standards. Employee discounts on meals have been decreased each year rather than increased, and the uniform aprons have gone from solid to flimsy and easily breakable. While management is more than eager to reward customers who want a free meal to ensure future business, you would never ever ever expect corporate to offer anything of such kindness to employees. SNS is open on ALL holidays, and DOES NOT offer an increased pay to those working holidays, NOT even to those who work on Christmas. The turnover rate, understandably, is a few months. Managers work long hours and are more likely than not working more hours than they will be paid. It is not desirable to work at this company, most of the workers are there because they don't have another option. Lastly, it is absolutely disgusting that Steak N' Shake has never ever employed any form of recycling program. All paper, cardboard, glass, plastic, and food waste go to the same thing. This company has no other value that money in the management's pockets.

    Advice to ManagementAdvice

    I would love it if the CEO and higher management spent a few weeks depending on the salary of a bowtie employee. I guarantee that getting paid $3 an hour as a waitress getting tips on meals that cost $4, SNS might consider 1.) raising the salary, or 2.) making the work environment more enjoyable. We are not robots, management.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Steak'nShit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Decatur, IL
    Former Employee - Server in Decatur, IL

    I worked at Steak n Shake full-time (more than 3 years)

    Pros

    Servers can make decent money working here if you are forced to work their "bar rush" shift. I could make about $100+ a night in tips on that shift. It was decent money and the work is really easy. Some of the managers are really nice.

    Cons

    You simply can't have a life and work at SteakNShit if you are good at your job. Once the management finds out you are a good hard worker they will give you the long undesirable shifts nobody else will work or simply can't because they can't handle it. They will make that your permanent schedule pretty much not even caring about if you like the shift or not. The management feels like you get no availability because working there you become their worker so they can give you whatever hours or shifts they want. So, don't apply here if you're a normal person with a life because you can't have one working there.

    Advice to ManagementAdvice

    Go into your small town stores. Eat the food they serve, and see if it is up to par for your standards. It most likely won't be, because this business has gone down hill. You care so much about making the money that you forget about the customers. When drive-thru times are more important than serving customers that go their to dine at a "restaurant" you have a problem. You put your numbers before the customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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