Steak n Shake

  www.steaknshake.com
  www.steaknshake.com
There are newer employer reviews for Steak n Shake

 

Love the crew, hate the customers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - General Manager
Current Employee - General Manager

I have been working at Steak n Shake full-time (more than 5 years)

Pros

All the people who work at SNS are great people. You can be promoted quickly.

Cons

Complicated menu. Low price point so you get the worst type of guests. Managers pushed to cut hours with no support from corporate. Missing members of management team with no support from corporate. Old technology system, runs slow.

Advice to ManagementAdvice

Help!!!! Let us have 4 managers for each store!

Doesn't Recommend
Negative Outlook
Disapproves of CEO

349 Other Employee Reviews for Steak n Shake (View Most Recent)

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  1.  

    Awesome for hourly associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Service Trainer/Manager in Columbus, OH
    Former Employee - Server/Service Trainer/Manager in Columbus, OH

    I worked at Steak n Shake full-time (more than 8 years)

    Pros

    Serving was fantastic. Server wage plus tips, you make much more tips than you'd expect if you're a good, fast server. Opportunity for advancement ONLY WITHIN THE RESTAURANT. Very flexible scheduling for hourly associates.

    Cons

    To move into corporate you have to be a general manager, even if you worked there for over 7 years with fantastic results as a server, trainer, and as a manager, and have a very qualifying college degree. Usually have to ask for promotions. 50+ hour weeks for salaried management with swing shifts required. Benefits only for full time, which is impossible to get unless you're in management. Benefits do suck.

    Advice to ManagementAdvice

    Let people who have a great reputation move up to corporate. They're more qualified than the outside hires for corporate positions and they understand the operations at the restaurant level. You don't need to be a general manager to be promoted outside the restaurant. Plain and simple. Everything went to crap when Sardar Biglari took over the company, from employee benefits to napkin quality.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    It was a good first job

    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Steak n Shake part-time

    Pros

    The people were nice to talk to, because everyone was in the same boat. Discounts on food when you were off the clock.

    Cons

    The pay was low (min wage), training was rough because it was so fast paced.

    No opinion of CEO
There are newer employer reviews for Steak n Shake

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