48 Employee Reviews (View Most Recent)

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1 person found this helpful  

OK company as a whole but with very weak overall compensation.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Leader II  in  Davenport, IA
Current Employee - Team Leader II in Davenport, IA

I have been working at Stefanini TechTeam full-time for more than 5 years

Pros

Good job security and health benefits with little to no micromanaging.

Cons

Weak 401K and no profit sharing, stock options, or bonus program. Culture needs to be changed to allow employees to work from home when applicable. More positions need to be remote and not only out of a couple select offices.

Advice to ManagementAdvice

If you want to get more work out of your employees try starting a better 401K, profit sharing, stock options, or bonus program.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Stefanini TechTeam

  1.  

    Great place to work, people are very outgoing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI

    I have been working at Stefanini TechTeam full-time

    Pros

    If a person needs help, another person will chip in to offer it. In addition, you're not just a number, but a person, and a person who is treated with respect.

    Cons

    Due to the fast pace of the industry, things can become hectic, but in the end it's worth it.

    Advice to ManagementAdvice

    Titles mean nothing, you may require the person under you to do a favor, and if you treat him/her as an equal, they will jump through hoops to do it.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Horrible. Sweatshop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Southfield, MI
    Former Employee - Anonymous Employee in Southfield, MI

    I worked at Stefanini TechTeam

    Pros

    Entry level call center support, works well as a first job for new tech school grads. There are some work from home opportunities. Most "employees" are contractors. First level management is generally comprised of okay people who are doing their best with limited resources.

    Cons

    Poor communication. High turnover in staff and management. Priorities change from day to day, minute to minute. Sweatshop-like environment. Very little opportunity to be actually hired in to TechTeam if you start as a contractor, which most agents do. Pretty crummy technical equipment - old computers.

    Advice to ManagementAdvice

    Get in touch with your teams!

    Doesn't Recommend
    Disapproves of CEO
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