Sterling Jewelers
2.9 of 5 255 reviews Akron, OH 5000+ Employees

255 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

2 people found this helpful  

Reasonably stable and enjoyable place to work

Analyst (Current Employee)
Akron, OH

ProsThis company is fairly stable for the retail business. Its size and scope as owner operator of Kay and Jared (among others) grants large sales volumes, plus the parent company (Signet Group) sells through retail outlets in Britain and provides some cushion against economic swings. Internally, people are generally quite pleasant and "slave drivers" here that I've seen. Overall I think most people find it a pleasant and stable work environment.

ConsPromotion and advancement opportunities can be hard to come by in certain departments, although at this time (2008) the lack of opportunity can be attributed to the recession as the company deals with shrinking sales numbers. I also get the notion that there is a prevalent "rice bowl" mentality among many managers that sacrifices true cross-departmental cooperation in the interest of protecting control over one's own area of control and influence ("this is MY bowl of rice...").

Advice to Senior ManagementTake a HARD look at who is in positions of authority, particularly mid-level managers and even some VPs and executives. Are they really interested in process improvements, quality management practices, and cultivating a culture of lean and effective business practices, or have they become burned out and comfortable with doing business a certain way that is at least inefficient and at most ineffective? It may be very beneficial to the company to promote and actively reward positive changes that result in cost savings and streamlined processes.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO


    Overall Good company to work for!

    Retail Sales Manager (Former Employee)
    Edina, MN

    I worked at Sterling Jewelers

    Pros: There is a lot to learn in the jewlery business when you start but Sterling guids you through the basics of the business and lets… Cons: Very demanding of your time to prepair for special events that seem to… Advice to Senior Management: Be more available for employees i. e. answering cell phones, letting district know… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Unfair Pay for Assistant Manager at Kay Jewelers

    Assistant Manager (Current Employee)
    Boise, ID

    I have been working at Sterling Jewelers

    Pros: The reasons to work for this company are the experiences you are able to share with customers. Most of the time happy occassions. Witnessing… Cons: Working long hard hours. Never having weekends off. Never enjoing the holidays, (because you are always working )Having the job title of a assistant manager… Advice to Senior Management: To treat your employees fairly. Hiring an asst. manager, and compensating for thei'r hard work and time by paying them… No, I would not recommend this company to a friend More
There are newer reviews on Sterling Jewelers.

Worked for Sterling Jewelers? Contribute to the Community!

Sterling Jewelers – Why Work for Us?

There's a sparkle that comes from each one of us. Something special that commands attention. And in the right environment, we can shine. As the largest retail jeweler in the country - with respected names like Kay… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Sterling Jewelers reviews and ratings — including employee satisfaction and approval rating for Sterling Jewelers CEO Mark Light . All reviews posted anonymously by Sterling Jewelers employees.