There are newer employer reviews for Sterling Jewelers
There are newer employer reviews for Sterling Jewelers

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Challenging, rewarding, and great for upward movement and personal development.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Network Engineer in Akron, OH
Current Employee - Network Engineer in Akron, OH

I have been working at Sterling Jewelers full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

1 Jewelry discount
2 Laid back environment
3 relaxed dress code
4 Being given all the tools you need to be promoted and move upward
5 the CEO Mark Light is AWESOME, totally down to earth and will spark up a conversation with anyone

Cons

Can become exhausting when projects get heavy

Advice to Management

Need to understand how employees are affected by decisions, IE: management may on a whim decide that they want something done and will require it be done immediately even if there is not the proper staffing to complete it, TRUST the employees you hire, take employee advice and recommendations on projects and decisions over that of outside contractors, if you hire a high level employee it is okay to ask their advice on how something should be completed.

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  1. great team, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Jacksonville, FL
    Current Employee - Manager in Jacksonville, FL

    I have been working at Sterling Jewelers full-time (More than 10 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    have tremendous opportunity for growth

    Cons

    none to think of, good organization

    Advice to Management

    none needed, top management team

  2. Helpful (8)

    Don't believe the "sparkle": it's a carefully crafted thin veneer of what this company wishes it was, not what it is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fairlawn, OH
    Former Employee - Anonymous Employee in Fairlawn, OH

    I worked at Sterling Jewelers full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -They make slick commercials
    - Very serious about making lots more money for the already very rich
    - Benefits and salary are average
    - Support St Jude's children's hospital

    Cons

    Ineffective leadership, cloudy vision
    - "Inbred" management ensures conformity is top priority
    - Disorganized
    - Reactionary
    - Self-protective
    - Very secretive

    Bankrupt culture
    - Do not value employees (although they try to make a good show of it through internal marketing)
    - "Work-life balance" is a ridiculous joke: "those lazy Gen-Xers"
    - Politics, politics, politics: Long time directors/managers all have an ax to grind with each other, and grind they do!
    - "Avoiding blame" and "taking credit" take priority over everything else
    - Cliques and bullies abound
    - Some senior people in the company are married to each other, even in the same department!

    19th century ideas
    - "Stove-piped" hierarchical structure
    - Highly risk averse, zero innovation, no emphasis on efficiency
    - Poor planning and execution: Penny pinching early on costs dollars in the long run!!
    - Crack that whip! Employees must work "harder" because incompetent management doesn't know how or not given the freedom to work "smarter"
    - Micromanagement is the norm

    Most other modern companies would fail under this condition. This company continues to turn profit because of the incredibly high retail mark-up they are able to command on their product and no competition. While there are some bright young minds, they are quickly squashed by the old-timers protecting their turf. The "front-line" folks in the retail outlets (Kay, Jared, Belden, etc.) bear the highest burden.

    Advice to Management

    Get serious about your "vision", and don't wait! Replace all directors/managers at the home office who have been with the company longer than about 5 years. Take a hard look at executives too: some should clearly be retired and replaced with people who know how to run a 21st century company. The people you have now don't know how to do it anymore. Stop "penny-pinching": If you focus on efficiency and measure effectiveness, you can pay higher wages to a smaller, happier workforce, reducing your overall labor costs and increasing your profits.

    For Investors: you may have to drive the changes that need to happen at this company in order to continue to grow your profits into the future. The leadership of this company is afraid of change, but they are more afraid of you.

There are newer employer reviews for Sterling Jewelers
There are newer employer reviews for Sterling Jewelers

See Most Recent

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