There are newer employer reviews for Sterling Jewelers

 

Not Great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Sterling Jewelers full-time for less than a year

Pros

You get a good discount on jewelry

Cons

Company is owned outside of the US. this is not the normal business culture

Advice to ManagementAdvice

Work on customer satisfaction, and loyalty

Doesn't Recommend
Negative Outlook
Disapproves of CEO

277 Other Employee Reviews for Sterling Jewelers (View Most Recent)

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  1.  

    FT Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Myrtle Beach, SC
    Current Employee - Sales in Myrtle Beach, SC

    I have been working at Sterling Jewelers full-time for more than 5 years

    Pros

    Customers are great,
    Sales Manager and Assistant managers are fantastic,
    close to food court,
     lots of vacationers from different places you can get to know and be a part of their special day

    Cons

    Pay low
    Commission low
    Corporate micromanages the stores
    Parking takes extra 30-45 minutes during summer and holidays
    Dress code is suit blazers must be worn with pants
    dresses must be business like

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Worst place to work.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key  in  Manassas, VA
    Current Employee - Third Key in Manassas, VA

    I have been working at Sterling Jewelers full-time for more than a year

    Pros

    Benefits for full time, ok pay for experienced people

    Cons

    They only hire people with zero jewelry sales experience, so you are constantly fixing newbie mistakes. If you are a key holder, assistant manager, or manager you can kiss your life goodbye because you will be living at work. You must be 6/6 standards (sales, addons, repairs, PPP, esp, and credit apps) at all times to be even be acknowledged you exist by upper management. They expect you to walk around the mall and harass people for credit apps. Upon getting hired, they expect you to also harass your friends and family to fill out a credit app. If you don't get your credit apps, you must go to weekly meetings or even call your district manager and tell him/her why you do not care about your job at the end of every shift. They will offer you a promotion, then give it to someone else the next day. The t.i.p.s line means nothing, they never follow up with anything. Upper management sweeps unethical and illegal behavior under the rug as long as you have your numbers in. This company is a joke. They do not care about their employees, they see you as a gigantic dollar sign or their dancing monkeys to make them money. Yet, they pay you dirt, including managers, if you expect to make over 40k as a manager you are mistaken. They fool managers into taking the position with crappy pay by saying they will get a bonus every April. Well, if you are a manager in a smaller volume store your bonus won't be jack. The commission scale is bull, they start out at HALF a percent and you can only make a max of 3% IF the STORE doubles its goal. In this economy, forget about it. Search for employment elsewhere.

    Advice to ManagementAdvice

    Stop treating your managers and employees like dogs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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