There are newer employer reviews for Sterling Jewelers
There are newer employer reviews for Sterling Jewelers

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Helpful (3)

Manager

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Akron, OH
Former Employee - Manager in Akron, OH
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I worked at Sterling Jewelers full-time (More than 10 years)

Pros

The benefits are good. Medical, dental, vision, 401k, vacation and holiday pay. Debt free company with plenty of ability to relocate.

Cons

The pay is poor compared to the work required and the hours you have to work. Manager's hours are fixed and working 48hr+ a week leaves little or no time for family. I have worked in different positions in several of their brands ( JB Robinson, Jared The Galleria of Jewelry, and Kay's.) I have had different District Managers and Regional VPs and have seen no consistency with any of them. I have seen these managers have affairs and personally known them to have inappropriate contact with their managers and employees. This is common in my experience. I know this has been brought to the highest levels of management, but nothing is done to correct it. All that matters is your sales line today. If your numbers are there, you can get away with murder. The current management tag line is " Perception is reality". Meaning if they believe it or two people say it, it must be true. I hope they also apply that to the law suits against them for gender and race discrimination. They hold up upper management that are females and say " see we can't be discriminatory against women, we have female executives". Yea, sorta like saying " I can't be racist, I have a black friend". I have personally been told Sterling is and has promoted blacks over whites because of law suits and the need to appear non discriminatory. Also , don't believe there is an open door policy, if you complain to the wrong person about the wrong person, they'll find a reason to fire you. Mark Light is held up to the world as the new Messiah and the work Sterling does for St. Jude's . That's like saying Hilter was a great guy because he kissed babies during photo ops. If you need a job apply, just don't drink the Kool-aid.

Advice to Management

Quit looking at reports and get back to talking to your employees. Many a great man has fallen by surrounding himself with "yes" men. This might be your Caligula moment.

Other Employee Reviews for Sterling Jewelers

  1. Helpful (1)

    Unrealistic goal expectations, poor quality merchandise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Danville, VA
    Former Employee - Sales Associate in Danville, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sterling Jewelers part-time (More than 3 years)

    Pros

    fun merchandise, girls love jewelry

    Cons

    cheap quality, lots of customer service issues


  2. Long hours, huge contributions to Sterling's success with no reward of recognition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Ghent, OH
    Former Employee - Department Manager in Ghent, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sterling Jewelers full-time (More than 5 years)

    Pros

    Nice environment, nice corporate facilities, good benefits.

    Cons

    Political and very cut throat.

    Advice to Management

    Reward those who have been loyal and who made outstanding contributions to the bottom line.


There are newer employer reviews for Sterling Jewelers
There are newer employer reviews for Sterling Jewelers

See Most Recent

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