Sterling Life Insurance

www.sterlingplans.com
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Good People and Company but Tough Sell

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Insurance Agent in Knoxville, TN
Former Employee - Insurance Agent in Knoxville, TN

I worked at Sterling Life Insurance full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Great company to work for. District Manager was a great guy. Company makes it easy to work for them.

Cons

Products can be a tough sale because they are not very price competative. Would do much better if they offered Medicare advantage plans in addition to suppliments. So many products are unavailable in the TN market and the company seems to be in transition.

Advice to Management

Offer a full line of products in the Med Supp area so agents can compete. Get settled

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  1. Helpful (2)

    May have once been great, but now a terrible place to work.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Bellingham, WA
    Current Employee - Middle Management in Bellingham, WA

    I have been working at Sterling Life Insurance

    Doesn't Recommend
    Doesn't Recommend

    Pros

    A steady paycheck in an otherwise turbulent economy. They also offer a decent 401k with employer matching to a certain percentage.

    Cons

    A couple of years ago the company integrated with Windsor Health Group out of Nashville and shipped most of the business there, cutting hundreds of jobs in the Bellingham area. Inept senior management who lack a fundamental understanding of how the business functions. The company focus shifted from being very customer service oriented to extremely bottom-line oriented, no matter the impacts to the customers or providers. No understanding of work/life balance for salaried employees, even on vacations you are typically expected to work (if you are lucky enough to have one approved in the fist place - losing accrued vacation time at the end of the year is a rampant problem). Employees are extremely overworked across the organization and morale is very low. The HR department is extremely unhelpful if you have issues as most of the typical functions are outsourced and management will side with the higher-ranking employee in what probably nears 100% of disputes. If you are promoted from within the company you will receive significantly lower salary than someone coming from outside the company for the same job. Also, salaries are not at all competitive. Finally, although the company is posting huge losses we continue to receive (infrequent) communications from the CEO/executive level that the future is rosy and bright. I wouldn't recommend working here unless you are desperate for a job.

    Advice to Management

    Please realize that you are overworking your employees and that morale is extremely low, and the "Rowers Code" training will never work if YOU don't start displaying the behaviors it promotes. You are consistently making decisions that lower the quality of service to our members and providers and it really shows. Treat your employees well and you'll flourish, treat them poorly and you'll sink. I'm reaching for my life jacket.

  2. Helpful (1)

    Great, caring people to work with

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Sterling Life Insurance

    Recommends
    Recommends

    Pros

    The people that work for Sterling are friendly and helpful both in the sales force and the home office. The best thing is the ethical culture of the company which promotes integrity and honesty in your business practices and putting the needs of the customer first.

    Cons

    Company recently went through a restructuring to keep up with changes in the healthcare industry and government funding changes to contracted plans.

    Advice to Management

    Better communication between departments and the field

There are newer employer reviews for Sterling Life Insurance
There are newer employer reviews for Sterling Life Insurance

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