Steven Madden

  www.stevemadden.com
  www.stevemadden.com
There are newer employer reviews for Steven Madden

1 person found this helpful  

A little bit of good, a lot of bad, and the unbelievably UGLY

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Manager
Former Employee - Assistant Manager

I worked at Steven Madden full-time (more than an year)

Pros

The atmosphere in the stores is fun and hip. The relationships you develop with your staff will last far beyond the job. The employee discount is competitive with any retailers in the market. There are also kind gestures given at Christmas time for all store employees.

Cons

What you are sold on in the beginning is later found out to be half truths or full of "technicalities". There is no support from higher management and the corporate office. Which is very strange seeing as how everyone is envoy ex on the smallest in store operational functions from how many paper towels are to be ordered to filling an entry level position.

The buying department doesn't listen to store managers in respects to what items aren't selling, therefore the product sits in the store and takes up space.

There is little room for upward mobility.

There haven't been raises issued in 3 years, but stores are consistently pressured to beat LY numbers so District Managers can earn their bonuses.

In addition to not giving raises, the company has done pay cuts (a new pay structure is what they call it) that have caused some managers to see a $200 monthly reduction in earnings!

There is no work-life balance and no matter what the individual store needs are, it is almost impossible to get more hours to have the extra man power to keep store functions under control.

Advice to ManagementAdvice

Update the computer systems. Take the time to train employees to ensure mistakes are easier to prevent. Pay enough money so that you are able to attract a staff that cares about the company, the way you want them to.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

77 Other Employee Reviews for Steven Madden (View Most Recent)

Sort: Rating Date
  1.  

    Easy job, low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Livingston, NJ
    Former Employee - Sales Associate in Livingston, NJ

    I worked at Steven Madden part-time (less than an year)

    Pros

    Its not hard. You clean, no folding necessary, simply putting shoes back in the proper area. You sell the shoes and the managers were very cool. 50% off and up to 60% off in holiday time.

    Cons

    The pay and commission rate is minimal. Sales associates get minimum wage for the most part.

    Advice to ManagementAdvice

    Allow over-qualified sales associate to have opportunities for pay increase. Commission is only 3% of sales and thats only 10 dollars for every 1000 you sell. Not a lot considering how small most stores are.

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden as an intern (less than an year)

    Pros

    Casual dress work enviroment come as you are.

    Cons

    You better be able to click with the right people

    Advice to ManagementAdvice

    Stop all the double talk behind each others backs.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Steven Madden

Work at Steven Madden? Share Your Experiences

Steven Madden

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.