153 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Stony Brook University Graduate Assistant Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Graduate Assistant  in  Stony Brook, NY
Former Employee - Graduate Assistant in Stony Brook, NY

I worked at Stony Brook University

Pros

Great if you are studying there as well.

Cons

Rigid hierarchy. If you have connections with Deans, your networks will serve you better.

Advice to ManagementAdvice

There needs to be a real focus on quality management. Ask the employees and customers what they need rather than just trying to make a profit. In the registration and bursar departments the employees are extremely rude to students/customers. There is a real lack of commitment and training to improve customer service. In the College of Business, some of the management are just two concerned with profits and numbers rather than a solid education. They direct their students to finance whether they are interested in it or not.

Other Reviews for Stony Brook University

  1.  

    Fun college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Student Caller  in  Stony Brook, NY
    Former Employee - Student Caller in Stony Brook, NY

    I worked at Stony Brook University

    Pros

    The management you deal with on a regular basis are looking out for your best interest, both professionally and personally. Any problems can be discussed in person or private during or after a work shift. The enthusiasm of the work place drives people to do a good job, which is to say nothing of the free food and bonuses awarded to top callers. Additionally, even though you're on the phone for the entire shift, 15 minute breaks and a light hearted atmosphere motivate staff to work harder. That positive energy helps push shifts along faster than anywhere I've ever worked before.

    Cons

    You're on the phone for hours on end and the number of refusals you get can really be mentally defeating. Because management is constantly offering incentives for top caller or top credit card pledge, not getting these bonuses on a regular basis could probably get depressing. Also, if you don't make the cut or if you have a bad night, you won't get fired; however, management has not problem whatsoever discussing your "approach" to calling alumni and will most assuredly ask you to improve specific aspects of your calling. If you improve you're congratulated. If you don't, expect to get canned.

    Advice to ManagementAdvice

    Ease off the callers a little bit, but keep driving them to work harder.

    Recommends
  2.  

    Pluses and minuses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Prof.  in  Stony Brook, NY
    Current Employee - Associate Prof. in Stony Brook, NY

    I have been working at Stony Brook University

    Pros

    Great undergraduates; nice location in suburban Long Island; good benefits and freedom to do research. In terms of benefits, the health insurance and employer 403(b) contributions are particular plusses. Colleagues are interesting.

    Cons

    Public university = funding and staffing issues; pressure to bring in research money leads to pressure to not focus on education (the goal of a university, surely, is education?). It is very expensive to live on Long Island and salaries just do not keep up (even to those of peers working in much less expensive locations). Commonly accepted procedures for faculty review (e.g. mid-tenure-track review) are ignored.

    Advice to ManagementAdvice

    Give junior faculty better mentoring, reasonable salaries and housing assistance. Buffer the university against the whims of state budgets by growing the endowment. Continue to improve the environment for undergraduates; also improve the living environment for graduate students.

    No opinion of CEO
There are newer employer reviews for Stony Brook University.

Worked for Stony Brook University? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.