6 Employee Reviews (View Most Recent)

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This company has an extremely HIGH turnover rate, disrespectful management and extremely low pay for the expectations.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Residential Advisor  in  Leland, NC
Former Employee - Residential Advisor in Leland, NC

I worked at Strategic Behavioral Health full-time for more than a year

Pros

Programs mission and agenda is extremely well written. 1st shift is well organized. Font of the facility is a clean with pleasurable staffing. The hallway of the educational area is neatly aligned with art or showcasing educational assignments. With adequate management it could be a great facility and work environment.

Cons

*The programs mission and agenda is a facade. Once behind the double doors conditions are unsafe, unsanitary, they prefer obedience of staff over competence, majority of staff have know comprehension or training in mental health other the 5 day crash course from the company. Vast majority of those hired have no concept of DSM-IV assessments. Many said they found the job announcement on CraigsList.

*The company prefers to promote less qualified staff. There are always errors weekly with payroll.

*Fraudulent job descriptions. Residential Advisors are not all treated the same based on shifts even though job descriptions are the same. 3rd shift RA's are treated more like maintenance workers and hotel attendants for clients which is no where on the job description. No matter your degree, experience or credentials you will get the same as everyone else $10.00 an hour. RA's are expected to do tasks that should be completed by nurses without a pay increase on any shift.

*Management has a severe level of abuse of power, consistent write-ups and drama daily. Employees especially 3rd shift are forced to stand for 8 hrs in a hallway while monitoring clients. Only option is to sit on an unclean carpet which is never shampooed unless there is an upcoming accreditation inspection. Clients may spit, bleed, regurgitate, defecate, urinate on floor that employees are expected to sit on.

*2nd shift is extremely unorganized and the weekend is an absolute zoo. There are no psychologists onsite during 3rd shift which is when residents often have their psychotic rages. It is left to staff to deescalate these situations which is fine but there should be a clinical professional available onsite at all times. Often at night is when they are ready to divulge valuable information which can be lost in translation with just a short documented note by novices.

* Employees are devalued during staff meetings and bullied. Many are too intimidated to speak their mind without fear of retaliation from management.

*On-site teaching staff is not diverse based on the demographics of clientele. Teaching staff does not follow federal regulations of IDEA with IEP's. Students are taught on the same level despite notations in medical records in accordance to Specified Learning Disorders.

*Employees are not given two 15 minute breaks. Breaks are disguised as meetings which require you to arrive 15 minutes early than advertised work schedule. Staff is required to enter through the back door.

*In all earnestness it was one of the worst places I've ever worked in my life but with the most potential for true results if their management is totally revamped and a restructuring of the standard operating procedures.

Advice to ManagementAdvice

Hire college educated knowledgeable staff with human services backgrounds and/or experience, which will require increased salaries but will provide a more efficiently run facility. It will decrease high turnover rates and provide the professional level of consistency in the lives of the clients you are servicing. It is very difficult for them to bond and reach a level of stability and trust if the facility itself is unstable and poorly managed. Salaries should be based on the level of experience and for the high risk level of injury required in this type of job - salaries for degreed personnel should be between $20 - 30 an hour. "You get what you pay for."

Doesn't Recommend
Neutral Outlook

Other Reviews for Strategic Behavioral Health

  1.  

    Has Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Advisor  in  Garner, NC
    Current Employee - Residential Advisor in Garner, NC

    I have been working at Strategic Behavioral Health part-time for more than a year

    Pros

    The organization, has a well thought out plan as far as a general behavioral organization goes. The policy and procedures have the foundation for the organization to be solid and able to expand. Has the potential to be a great place to build a career with. Management is turning over a new leaf with executives coming into play which could be the necessary move to take the organization to the next level.

    Cons

    The organization does not thoroughly explain the position, or what an individual may encounter once "on the hall" as a resident advisor, at times it feels that this position is more of a baby sitting position that holds no true power. The organization has a very high turnover rate, but company raves on how the promote within. Well that is half true, if your wanting to stay on the clinical side, but for the most part the company overlooks qualified employees for their administrative roles. Not to say that no one gets that opportunity, its just that they would prefer to look else where if the employee is a strong leader on the hall because of the turnover rate.

    Salaries aren't great, not to say that their is the chance of being hurt on the job, and communication is something that is lacking. Nurses seem to think they're better than other staff members and don't participate in the overall care for the patients.

    Advice to ManagementAdvice

    Don't take employees for granted. If someone is filling in for a position and has done the job sufficiently for sometime, offer them the position. Internal applicants, take them first. Also work on communication before jumping to certain conclusions about situations, while also learning the patients.

    Positive Outlook
    Approves of CEO
  2.  

    TERRIBLE Place!!!!!!!

    Current Employee - Residential Advisor  in  Leland, NC
    Current Employee - Residential Advisor in Leland, NC

    I have been working at Strategic Behavioral Health full-time for less than a year

    Pros

    They hire anybody so if you are looking for a job to hold you over this is the place to go

    Cons

    They are not in support of your family.

    Doesn't Recommend
    No opinion of CEO
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