Strategic Behavioral Health

www.strategicbh.com
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There are newer employer reviews for Strategic Behavioral Health

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Helpful (4)

This company has an extremely HIGH turnover rate, disrespectful management and extremely low pay for the expectations.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Residential Advisor in Leland, NC
Former Employee - Residential Advisor in Leland, NC
Doesn't Recommend
Neutral Outlook

I worked at Strategic Behavioral Health full-time (More than a year)

Pros

Programs mission and agenda is extremely well written. 1st shift is well organized. Font of the facility is a clean with pleasurable staffing. The hallway of the educational area is neatly aligned with art or showcasing educational assignments. With adequate management it could be a great facility and work environment.

Cons

*The programs mission and agenda is a facade. Once behind the double doors conditions are unsafe, unsanitary, they prefer obedience of staff over competence, majority of staff have know comprehension or training in mental health other the 5 day crash course from the company. Vast majority of those hired have no concept of DSM-IV assessments. Many said they found the job announcement on CraigsList. *The company prefers to promote less qualified staff. There are always errors weekly with payroll. *Fraudulent job descriptions. Residential Advisors are not all treated the same based on shifts even though job descriptions are the same. 3rd shift RA's are treated more like maintenance workers and hotel attendants for clients which is no where on the job description. No matter your degree, experience or credentials you will get the same as everyone else $10.00 an hour. RA's are expected to do tasks that should be completed by nurses without a pay increase on any shift. *Management has a severe level of abuse of power, consistent write-ups and drama daily. Employees especially 3rd shift are forced to stand for 8 hrs in a hallway while monitoring clients. Only option is to sit on an unclean carpet which is never shampooed unless there is an upcoming accreditation inspection. Clients may spit, bleed, regurgitate, defecate, urinate on floor that employees are expected to sit on. *2nd shift is extremely unorganized and the weekend is an absolute zoo. There are no psychologists onsite during 3rd shift which is when residents often have their psychotic rages. It is left to staff to deescalate these situations which is fine but there should be a clinical professional available onsite at all times. Often at night is when they are ready to divulge valuable information which can be lost in translation with just a short documented note by novices. * Employees are devalued during staff meetings and bullied. Many are too intimidated to speak their mind without fear of retaliation from management. *On-site teaching staff is not diverse based on the demographics of clientele. Teaching staff does not follow federal regulations of IDEA with IEP's. Students are taught on the same level despite notations in medical records in accordance to Specified Learning Disorders. *Employees are not given two 15 minute breaks. Breaks are disguised as meetings which require you to arrive 15 minutes early than advertised work schedule. Staff is required to enter through the back door. *In all earnestness it was one of the worst places I've ever worked in my life but with the most potential for true results if their management is totally revamped and a restructuring of the standard operating procedures.

Advice to Management

Hire college educated knowledgeable staff with human services backgrounds and/or experience, which will require increased salaries but will provide a more efficiently run facility. It will decrease high turnover rates and provide the professional level of consistency in the lives of the clients you are servicing. It is very difficult for them to bond and reach a level of stability and trust if the facility itself is unstable and poorly managed. Salaries should be based on the level of experience and for the high risk level of injury required in this type of job - salaries for degreed personnel should be between $20 - 30 an hour. "You get what you pay for."

Other Employee Reviews for Strategic Behavioral Health

  1. Teacher/ Director of Education

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher/Director of Education in Charlotte, NC
    Current Employee - Teacher/Director of Education in Charlotte, NC
    Recommends

    Pros

    The Charlotte team is very good.

    Cons

    Teachers don't work a school calendar. You work all holidays.

    Advice to Management

    Teachers need to be offered a school calendar with the exception of summer as there are always students year round. Salary needs to be on the level of Charlotte Mecklenberg Schools.


  2. Avoid Avoid Avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leland, NC
    Current Employee - Anonymous Employee in Leland, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Strategic Behavioral Health full-time (Less than a year)

    Pros

    As with any facility dealing with adolescents, there truly are a handful of people that care about the residents. They are few and far between, and are all looking for other work, but they do the best they can given the environment.

    Cons

    This place is the children's version of the Stanford Prison Experiment. Employees are for the most part ex-corrections staff, ex-nursing home staff, and very young, very immature men and women who appear to be at their very first jobs. The children they deal with are not always little angels; they are all traumatized to a degree and can be difficult at times. The staff, however, receive little training and are often ill-prepared both physically and mentally to interact with residents. From top to bottom of the org chart, there seems to be a lack of empathy and a constant power struggle between staff and residents. I have witnessed a supervisor react with glee relating a story of one child beating up another, as s/he felt the child deserved it. The main concern of rank-and-file employees seems to be finding a spot to sit down. I have witnessed grown men and women fall asleep on the job many times, often when they are assigned to tasks such as suicide watch. Staff speak harshly to the children, and in some cases look for excuses to "wrap them up" (restrain them), which creates a dangerous and unstable atmosphere. I complained to a fellow employee, and was told that my tires would be slashed and my car would be keyed if I rocked the boat. There are nurses who are so afraid of the children that they are liabilities, reacting in ways that escalate situations. This is an unsafe environment, make no mistake, and the hiring process seems to be, "You're a warm body, you'll do." Several employees have been injured, residents are purposely agitated, and in my view, it's a lawsuit waiting to happen. At your interview, you will be sold on the idea that you're helping children become better off than they were when they arrived, but it doesn't look like they particularly care who they hire. The gentleman who interviewed me texted and said, "uh huh, uh huh," without even looking in my direction during my interview. Initial pay rate for Resident Advisers and Mental Health Technicians is $11/hour, and all anecdotal evidence I have suggests that it will stay that way. My understanding is that there is little in the way of promotions/advancement, and during orientation, it is stressed that, "This won't be a career for most of you, but it'll look good on your resume if you're looking to get into corrections or something like that."

    Advice to Management

    A personality assessment during the hiring process would weed out at least some of the more aggressive types who roam the halls. There also needs to be constant training beyond the bare-bones orientation. A monthly 45-minute meeting in which a handout is passed out doesn't cut it, either.


There are newer employer reviews for Strategic Behavioral Health
There are newer employer reviews for Strategic Behavioral Health

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