Strategic Behavioral Health

www.strategicbh.com
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Helpful (2)

This company has an extremely HIGH turnover rate, disrespectful management and extremely low pay for the expectations.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Residential Advisor in Leland, NC
Former Employee - Residential Advisor in Leland, NC

I worked at Strategic Behavioral Health full-time (more than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Programs mission and agenda is extremely well written. 1st shift is well organized. Font of the facility is a clean with pleasurable staffing. The hallway of the educational area is neatly aligned with art or showcasing educational assignments. With adequate management it could be a great facility and work environment.

Cons

*The programs mission and agenda is a facade. Once behind the double doors conditions are unsafe, unsanitary, they prefer obedience of staff over competence, majority of staff have know comprehension or training in mental health other the 5 day crash course from the company. Vast majority of those hired have no concept of DSM-IV assessments. Many said they found the job announcement on CraigsList.

*The company prefers to promote less qualified staff. There are always errors weekly with payroll.

*Fraudulent job descriptions. Residential Advisors are not all treated the same based on shifts even though job descriptions are the same. 3rd shift RA's are treated more like maintenance workers and hotel attendants for clients which is no where on the job description. No matter your degree, experience or credentials you will get the same as everyone else $10.00 an hour. RA's are expected to do tasks that should be completed by nurses without a pay increase on any shift.

*Management has a severe level of abuse of power, consistent write-ups and drama daily. Employees especially 3rd shift are forced to stand for 8 hrs in a hallway while monitoring clients. Only option is to sit on an unclean carpet which is never shampooed unless there is an upcoming accreditation inspection. Clients may spit, bleed, regurgitate, defecate, urinate on floor that employees are expected to sit on.

*2nd shift is extremely unorganized and the weekend is an absolute zoo. There are no psychologists onsite during 3rd shift which is when residents often have their psychotic rages. It is left to staff to deescalate these situations which is fine but there should be a clinical professional available onsite at all times. Often at night is when they are ready to divulge valuable information which can be lost in translation with just a short documented note by novices.

* Employees are devalued during staff meetings and bullied. Many are too intimidated to speak their mind without fear of retaliation from management.

*On-site teaching staff is not diverse based on the demographics of clientele. Teaching staff does not follow federal regulations of IDEA with IEP's. Students are taught on the same level despite notations in medical records in accordance to Specified Learning Disorders.

*Employees are not given two 15 minute breaks. Breaks are disguised as meetings which require you to arrive 15 minutes early than advertised work schedule. Staff is required to enter through the back door.

*In all earnestness it was one of the worst places I've ever worked in my life but with the most potential for true results if their management is totally revamped and a restructuring of the standard operating procedures.

Advice to Management

Hire college educated knowledgeable staff with human services backgrounds and/or experience, which will require increased salaries but will provide a more efficiently run facility. It will decrease high turnover rates and provide the professional level of consistency in the lives of the clients you are servicing. It is very difficult for them to bond and reach a level of stability and trust if the facility itself is unstable and poorly managed. Salaries should be based on the level of experience and for the high risk level of injury required in this type of job - salaries for degreed personnel should be between $20 - 30 an hour. "You get what you pay for."

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  1. Helpful (1)

    Company is in growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Strategic Behavioral Health full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent benefits. Decent pay. Some of my coworkers were very nice. You get to be a part of a business that attempts to help people. Opportunity for advancement.

    Cons

    The lower you are on the totem pole, the harder and more unrealistic it is to do your job. Corporate management orders things to be done without taking into consideration whether it is realistic or not. People who don't know how to do your job tell you how to do your job. Very small work space for some employees.

    Advice to Management

    Spend a lot of time with various employees in various positions and see what it is like to do their jobs. Don't give people orders on what to do when you don't know how to do their job. Improve conditions for employees and patients before you expand and build more hospitals - try to do things right first.

  2. SBC is a dishonest company who treats kids in serious need like merchandise going through a warehouse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Advisor in Leland, NC
    Former Employee - Residential Advisor in Leland, NC

    I worked at Strategic Behavioral Health full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There are different shifts and it's not too difficult to request a new shift or a different set of days. Working with the kids is rewarding, even though it's difficult to make a difference in this type of environment.

    Cons

    10 dollars an hour with no possible way to ever receive a raise. Bonuses are a joke, not even worth the time put into reviewing the quarter with your supervisor. You must fit in with the cliques to get anywhere, you will probably get shunned like in high school. Extremely unprofessional. Even by some supervisors who threaten staff. The kids are bullied by staff, management embarrasses staff in front of kids leading to disrespect and chaos on the halls daily. Honesty doesn't flow here, you will be trampled on if you are an honest person. You will probably even be scolded for taking PTO that you earn and not being a "team player."

    Advice to Management

    Treat kids like people. Show respect and you will be given respect. CEO needs to resign, because it's all about the money for him. He doesn't care about the safety of anyone. This is not the place to be greedy, there are lives at stake. Be reasonable and fair with salary, and give raises, be attentive to the problems with supervisors bullying everyone and fix it. Practice professionalism so that it's not an environment where kids want to act cool for the majority of staff who curse with them and make them want to do more drugs and screw up their lives even more.

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