There are newer employer reviews for Stream Global Services

 

Work hard...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Wellesley, MA
Current Employee - Anonymous Employee in Wellesley, MA

I have been working at Stream Global Services full-time (more than 8 years)

Pros

Exposure to global enterprise, experience in multi-cultural business, and plenty of experience to gain and learn.

Cons

Uncertainty. Lack of processes. There has been so much change in the executive management in the past several years that has resulted in a huge turnover at all levels of management, much of it arguably caused by cronyism. This has driven a perpetual sense of being "laid off" at any given time - many colleagues have left and many more continue to search for other opportunities, obviously exhausted from the uncertainty of their jobs. Effective processes continue to be a challenge.

Advice to ManagementAdvice

Live by your brand.

Recommends
Neutral Outlook
Approves of CEO

390 Other Employee Reviews for Stream Global Services (View Most Recent)

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  1.  

    Former Customer Technical Support Professional in Watertown, NY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Technical Support Professional in Watertown, NY
    Former Employee - Customer Technical Support Professional in Watertown, NY

    I worked at Stream Global Services full-time (more than an year)

    Pros

    Easy to get a job there if you just starting out without experience
    Easy to get promoted if you are a friend of a supervisor or upper management

    Cons

    Managers have little knowledge of the product and service. There is no upward mobility or promotions for a job well done in the company. High turnover of management that are mostly employees.. Frequent shift hour changes including days of the week hours in the day. Low pay.

    Advice to ManagementAdvice

    Treat your employee as a human being not a machine. Do more walking around and get to know the people that are on your team. Know the product and be available to help knowledge wise when needed,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good starter job. Limited upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Watertown, NY
    Former Employee - Technical Support in Watertown, NY

    I worked at Stream Global Services full-time (more than 3 years)

    Pros

    Enjoyable work if you like working with people over the phone. Pay OK for geographical location.

    Cons

    Management has little knowledge of product/service. Limited opportunities for upward mobility.

    Advice to ManagementAdvice

    Spend time getting to know your team. Spend time getting to know the Product/Service that the team supports.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Stream Global Services

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