Stream Global Services

www.stream.com
There are newer employer reviews for Stream Global Services

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Stream is a career killer company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Representative in Beaverton, OR
Former Employee - Technical Support Representative in Beaverton, OR

I worked at Stream Global Services full-time (less than an year)

Pros

Decent cubicles with sound barriers. Company provides decent breaks and break area. Decent bathrooms.

Cons

Very little parking. Many accidents (hit and run) in parking lot. Constant harassment. Occasional mass firings with made up causes for termination, sabotaging the careers of many. Some supervisors only have a GED. Poor tools to provide customer service and technical support. Employees often just make it up as they go along because there are no screen shots of the processes. TB outbreak occurred at Beaverton Oregon location. Very poor training. Employees often cannot sell the proper services to customers and instead refer then to third parties. Supervisors are petty, childish, condescending and verbally abusive. The carpets are just filthy. Junk often litters the aisles. OSHA and fire code violations abound. No employee can manage a family or a life working at this call center. Schedules vary on whims and without rhyme or reason.

Advice to ManagementAdvice

Hire managers with actual management degrees. Provide a reasonable amount of parking without having to take a shuttle from a remote lot.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

408 Other Employee Reviews for Stream Global Services (View Most Recent)

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  1.  

    Poorly managed sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Stream Global Services full-time (less than an year)

    Pros

    Good people to work with

    Cons

    No regard for people. Switch your schedule, manager & desk over night without any notice.
    Very low pay

    Advice to ManagementAdvice

    Remember that your people are why you are in business. Treat them with respect and they will reward you with great service.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good Temporary Company for Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Professional in Beaverton, OR
    Former Employee - Customer Service Professional in Beaverton, OR

    I worked at Stream Global Services full-time (more than an year)

    Pros

    There are number of contracts that one could apply for depending which opening is available. Mostly it is customer service involving calls, and if you enjoy conversing over the phone to assist customers this would be a good fit. Once application goes through, company will get back to you within week or two, and little waiting is generally required. Groups will be hired on same day, and start training which you will develop comradely among your own team. Once you complete the training, you start to work and hone your skills. General health care benefit, vacation hours, and other benefits are offered. Process is fairly well stream lined.

    Cons

    Personally I know handful of friends who have applied and worked for this company. Currently I know of only two individuals who have continued to work there, while rest have been fired or laid off. It is contract based, and employee can be cut down according to company need. So not many stay for more than year or two., so it is challenging to develop it into long term career.

    Advice to ManagementAdvice

    First off, thank you for your hard work as a manager. It is challenging to train and keep the morals high when contract work can end so abruptly. I've had wonderful managers in my time, and hope they continue to provide leadership and care at Stream. Main complaint I noted was lack of vacation time utility on date requested, as well as schedule changing frequently and employee had difficulty adjusting to new schedule. Try to be family friendly and offer base line schedule and time off. Happy employee will contribute more to company than grumpy ones that produce minimal just to get by.

    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Stream Global Services

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