There are newer employer reviews for Stream Global Services
There are newer employer reviews for Stream Global Services

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Great place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Representative II in Beaverton, OR
Current Employee - Technical Support Representative II in Beaverton, OR

I have been working at Stream Global Services full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Very responsive to schedule changes if you need it. They give 15 min breaks instead of the state required 10 min. Good medical, dental, and vision. Good management and upper management. Lots of room for growth. They have a liberal attendence attendence policy and you can miss 7 full days in six months before u get fired. I have worked at other call centers and this is a much better call center. Great floor support. I reccomend working here to anybody. All u have to do basically show up and u are golden. Also its nice to be able to move contracts if u get burned out. Also pays more then min wage.

Cons

Need to give yearly wages. Need to fire those with poor attendence, they give them too many chances. Also they need to hire better ppl as some are just gamers who don't show up for work and do a poor job, also need to shower.

Advice to Management

Give pay rasies and hire better ppl with more work ethic.

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  1. Helpful (1)

    If you like to work hard and get underpaid, this is the place for you!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Beaverton, OR
    Former Employee - Team Manager in Beaverton, OR

    I worked at Stream Global Services full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly People
    Cool products to support

    Cons

    Long hours for salaried positions
    Overworked and Underpaid
    Heavy Micromanagement
    Dirty Environment

    Advice to Management

    Upgrade the dress code for a stronger sense of professionalism and morale. Pay managers more as they work way more than 40 hours per week.


  2. Get in, get that Experience, and get out when you burn out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Networking Ranger, Xbox Support in Beaverton, OR
    Former Employee - Networking Ranger, Xbox Support in Beaverton, OR

    I worked at Stream Global Services full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Offers a job to anybody, paid training, easy place to get "tech support" experience, its basic but its a start.

    Cons

    Call center, got to meet metrics, not hard to do if smart and personable, but eventually you will burn out.

    Advice to Management

    Pay better to good techs to keep them around.


There are newer employer reviews for Stream Global Services
There are newer employer reviews for Stream Global Services

See Most Recent

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