There are newer employer reviews for Stream Global Services

 

Call centers are not for me

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retention Call Center  in  Rio Rancho, NM
Former Employee - Retention Call Center in Rio Rancho, NM

I worked at Stream Global Services full-time for less than a year

Pros

The training class was fun, met some cool people, break room was nice, everything was cool but the actual job.

Cons

Job sucks, angry customers and outdated/unorganized systems. Unprofessional work environment. Favoritism, kids are promoted to supervisors just because the company is desperate. Agents tend to tell customers that a problem is fixed but it is left for the next agent to deal with. Customers are often endlessly transferred from agent to agent and remain on hold for very long making them angrier and angrier. Everyone smokes and hates their jobs. The morale was terrible.

Advice to ManagementAdvice

Upgrade systems and make them easier to use. Treat people fairly. Make everything more streamlimed.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

384 Other Employee Reviews for Stream Global Services (View Most Recent)

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  1.  

    So bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stream Global Services full-time

    Pros

    Pays higher than most call centers

    Cons

    I have experience but I am starting at the bottom.

    Doesn't Recommend
    Approves of CEO
  2.  

    Salesforce Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesforce Administrator  in  Watertown, NY
    Current Employee - Salesforce Administrator in Watertown, NY

    I have been working at Stream Global Services full-time for more than a year

    Pros

    Great opportunity to challenge yourself and develop your skills and goals. The overall community and teams are supportive and knowledgable.

    Cons

    Limit advancement opportunity within contracts

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Stream Global Services

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