Stride Rite – “Talked down to rudely by franchise owners”

Pros

Management rarely there ( also a con)

Cons

Management was a husband and wife whose two children were store manager, one for louisville's two stores and lexington's two stores and the other for the remaining 3 locations
Having their children run the stores was very difficult, the daughter was our manager who basically ran the family making it very difficult to complain about how management was ran.
The family as a whole was blunt making it hard to have a conversation and feel like you were being respected because they also talk down to you and would get aggravated if you called to ask questions about coupons or returns but would then get mad at you if you gave a discount for something they decided not honor as a franchise.
Played favorites with most undeserving of employees and turned lexington and louisvilleby saying one could sell circles around another but employees never recieved any incintive to meet sells and were never given a quota.

Advice to Senior Management

Make an actual manager for each city so there is always someone employees can call to ask question and to make the schedule since current management is unfair.