SuccessFactors

www.successfactors.com
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There are newer employer reviews for SuccessFactors

5 people found this helpful  

very political place

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Software Engineer in San Mateo, CA
Current Employee - Software Engineer in San Mateo, CA

I have been working at SuccessFactors

Pros

great sales, great potential and good customer base

Cons

attrition rate tells a lot about the company

Advice to ManagementAdvice

time to realize that hard working employees are leaving the company

Doesn't Recommend
Disapproves of CEO

243 Other Employee Reviews for SuccessFactors (View Most Recent)

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  1. 5 people found this helpful  

    Doesn't deliver on the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Platinum Customer Success Advocate in Boston, MA
    Current Employee - Platinum Customer Success Advocate in Boston, MA

    I have been working at SuccessFactors

    Pros

    Colleagues are generally pretty good people. Location (for Boston office) is great.

    Cons

    Managers always assume the worst of CSAs and micro-manage. Salary isn't what it should be and significant raises are given to a select few who put in 50-60 hour work weeks, despite the company claiming they don't want you to have to do that. They put you in a position where you need to put in 50-60 hours in order to get rated well. Managers (particularly second level) do not treat all fairly, and rarely are job openings posted to others and are instead given to hand-picked individuals. Managers never concede anything in a discussion about a particular issue. It's their way or the highway 100% of the time. Opportunities for career advancement are limited. Back-stabbing and politcking is absolutely the name of the game. Executive management is fleeing the company in droves. This is not a comforting place to work.

    Advice to ManagementAdvice

    Stop focusing on busy work. Employees have enough work on their plates without having to worry about documenting whatever the big flavor of the month is for second level manager. Learn to accept criticism and understand that (to your shock), sometimes employees can be right about a situation. Push back on your managers when requests come in that just don't make sense for the team. Trust your employees. Better raises.

    Doesn't Recommend
    Disapproves of CEO
  2. 4 people found this helpful  

    Difficult growing pains leaves company with much to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Services Consultant in Boston, MA
    Current Employee - Professional Services Consultant in Boston, MA

    I have been working at SuccessFactors

    Pros

    Very flexible work days and ability to work from home.
    Time off is granted when requested
    Office is nice
    Colleagues are really amable

    Cons

    Acquisitions are painful and many employees are left with much ambiguity as to their role, lack of direction, career path and/or growth and even opportunity to prove themselves
    Lack of consistency in communication or managing decisions
    Do not "drink their own champagne"
    Imbalance in work distribution- some organizations such as Customer Support are overworked and understaffed and others like Professional Services leaves many with little work to do.

    Advice to ManagementAdvice

    You are a HRIS leader and your top product is Performance and Goal Management-- this tool should be used to do a deeper evaluation of ALL employees which should include your Management team including 360 reviews. There are a lot of a**holes occupying higher level positions and yet nothing is done about this but the impact it has on your workforce is higher turnover. People want to believe the dogma you are selling but when they have no sense of security in their position because of managers keeping them down- then they look elsewhere for opportunities.

    Doesn't Recommend
    No opinion of CEO
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