SuccessFactors

  www.successfactors.com
Work in HR? Unlock Free Profile

247 Employee Reviews (View Most Recent)

Sort: Rating Date

5 people found this helpful  

Doesn't deliver on the hype

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Platinum Customer Success Advocate  in  Boston, MA
Current Employee - Platinum Customer Success Advocate in Boston, MA

Pros

Colleagues are generally pretty good people. Location (for Boston office) is great.

Cons

Managers always assume the worst of CSAs and micro-manage. Salary isn't what it should be and significant raises are given to a select few who put in 50-60 hour work weeks, despite the company claiming they don't want you to have to do that. They put you in a position where you need to put in 50-60 hours in order to get rated well. Managers (particularly second level) do not treat all fairly, and rarely are job openings posted to others and are instead given to hand-picked individuals. Managers never concede anything in a discussion about a particular issue. It's their way or the highway 100% of the time. Opportunities for career advancement are limited. Back-stabbing and politcking is absolutely the name of the game. Executive management is fleeing the company in droves. This is not a comforting place to work.

Advice to ManagementAdvice

Stop focusing on busy work. Employees have enough work on their plates without having to worry about documenting whatever the big flavor of the month is for second level manager. Learn to accept criticism and understand that (to your shock), sometimes employees can be right about a situation. Push back on your managers when requests come in that just don't make sense for the team. Trust your employees. Better raises.

Doesn't Recommend
Disapproves of CEO

Other reviews for SuccessFactors

  1. 4 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Not fun  in  San Mateo, CA
    Current Employee - Not fun in San Mateo, CA

    Pros

    good technologies, good location wise

    Cons

    Simple word. "politics".Work culture and environment and people are placed such that.
    Most importantly company doesn't know why there is such high attrition rate. Managers take side and favoritism.
    They dont care if 10 people leave in a team.. to keep 1 good old guy happy.
    People have potential and can contribute.. but are limited by Management Politics and upper people trying to keep their status quo.

    Advice to ManagementAdvice

    Practice what you preach.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Nothing exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Developer  in  San Mateo, CA
    Former Employee - Software Developer in San Mateo, CA

    Pros

    Above averege pay.
    professional work culture.

    Cons

    One of the worst attrition rates I have ever seen. Senior management dosent care. They simply acquire. If you are looking to work on the latest and greatest technologies then stay away from SuccessFactors. Most of the people are fixing bugs. I can't speak for other departments but its not an exciting company for developers.

    Advice to ManagementAdvice

    Focus on engineering. Build a better engineering management or else you will become another Palm or Nokia. The talent and products you build is what will keep you competitive. Not just selling anything like a maniac.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for SuccessFactors.

Worked for SuccessFactors? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.