SuccessFactors
3.0 of 5 195 reviews
www.successfactors.com South San Francisco, CA 1000 to 5000 Employees

195 Employee Reviews (View Most Recent)

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5 people found this helpful  

Doesn't deliver on the hype

Platinum Customer Success Advocate (Current Employee)
Boston, MA

I have been working at SuccessFactors

ProsColleagues are generally pretty good people. Location (for Boston office) is great.

ConsManagers always assume the worst of CSAs and micro-manage. Salary isn't what it should be and significant raises are given to a select few who put in 50-60 hour work weeks, despite the company claiming they don't want you to have to do that. They put you in a position where you need to put in 50-60 hours in order to get rated well. Managers (particularly second level) do not treat all fairly, and rarely are job openings posted to others and are instead given to hand-picked individuals. Managers never concede anything in a discussion about a particular issue. It's their way or the highway 100% of the time. Opportunities for career advancement are limited. Back-stabbing and politcking is absolutely the name of the game. Executive management is fleeing the company in droves. This is not a comforting place to work.

Advice to Senior ManagementStop focusing on busy work. Employees have enough work on their plates without having to worry about documenting whatever the big flavor of the month is for second level manager. Learn to accept criticism and understand that (to your shock), sometimes employees can be right about a situation. Push back on your managers when requests come in that just don't make sense for the team. Trust your employees. Better raises.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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  • Disapproves of CEO

4 people found this helpful  

Disappointing

Not fun (Current Employee)
San Mateo, CA

I have been working at SuccessFactors


Pros: good technologies, good location wise Cons: Simple word. "politics".Work culture and environment and people are placed such that. Most importantly company doesn't know why there is such high attrition rate. Managers take… Advice to Senior Management: Practice what you preach. No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Nothing exciting

Software Developer (Former Employee)
San Mateo, CA

I worked at SuccessFactors


Pros: Above averege pay. professional work culture. Cons: One of the worst attrition rates I have ever seen. Senior management dosent care. They simply acquire. If you are looking to work on the… Advice to Senior Management: Focus on engineering. Build a better engineering management or else you will become another Palm or Nokia. The… No, I would not recommend this company to a friend More

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Our Values • No jerks, respect the individual. • The customer must win. • Kaizen! Continuous improvement. • Take risks, make mistakes, learn. • Meritocracy and pay for performance. • We support each other. • Do… Full Overview

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