There are newer employer reviews for SuccessFactors

1 person found this helpful  

Great ride so far

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Platinum Support Account Manager in Boston, MA
Current Employee - Platinum Support Account Manager in Boston, MA

I have been working at SuccessFactors full-time (more than 5 years)

Pros

Work is rewarding
Great benefits
Everyday is something new

Cons

Little recognition
Difficult to take vacation
Work/life could be better

Advice to ManagementAdvice

Conduct 360 reviews. Get a better understanding of who the week players are and put them on PIPs or get rid of them.

Recommends
Positive Outlook
Approves of CEO

222 Other Employee Reviews for SuccessFactors (View Most Recent)

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  1. 1 person found this helpful  

    Everyday is an adventure.

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Video Producer in San Mateo, CA
    Current Employee - Video Producer in San Mateo, CA

    I have been working at SuccessFactors full-time (less than an year)

    Pros

    Great benefits and everyone is so nice.

    Cons

    There is a lack of process and sometimes feels disorganized.

  2. 3 people found this helpful  

    Misleading and befuddled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Advocate in San Mateo, CA
    Current Employee - Customer Support Advocate in San Mateo, CA

    I have been working at SuccessFactors full-time (more than an year)

    Pros

    Some of the brightest, high-performing people work here. People are willing to lend a helping hand when you're in need of assistance. The comp & ben package is very good and there is an "unlimited" PTO plan. A lot of work from home opportunities.

    Cons

    Hiring freezes - when your team is under 50% staffing and the workload increases, nobody will help. Before you know it, you will be putting in 12 hour days. There's a lack of work/life balance that they preach. Incompetent managers who fail to recognize the shortcomings of the team. Too many hoops I have to jump through in order to search information on current products. Lack of processes and procedures and job duties are often blurred between several teams.

    Advice to ManagementAdvice

    If we drink our own champagne, it's time to own up to it. We have an amazing product, but what good is it if your employees are disgruntled and unhappy and don't have a work/life balance? Provide more headcount so we can adequately support our customers and ask us what we'd like changed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for SuccessFactors

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