There are newer employer reviews for SuccessFactors
There are newer employer reviews for SuccessFactors

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Helpful (1)

Exciting culture with great benefits

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Platinum Support Account Manager
Current Employee - Platinum Support Account Manager
Recommends
Positive Outlook
Approves of CEO

I have been working at SuccessFactors full-time (More than 3 years)

Pros

Career opportunities are plentiful and the work is exciting. Their management team is very inclusive and supportive. The compensation and benefits packages are very rewarding. Many positions are virtual opportunities and work remotely from home.

Cons

Due to the start-up culture that has driven SF to excellence, all employees pull more than their full share of the workload. Long hours, day and night...this combined with customer demand really kill the work/life balance.

Other Employee Reviews for SuccessFactors

  1. Helpful (4)

    "No Jerks Policy"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSM in South San Francisco, CA
    Current Employee - RSM in South San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    SuccessFactors is a leader in the market with a rich parent supporting our efforts. When the machine is lubricated and in motion, it's next to impossible to stop the momentum. Very powerful! Listening to the CEO, Lars and Bill is inspirational and they have a great way of motivating you to believe you can do it (whatever "it" is).

    Cons

    I normally don't rant like this but I am sooooo disappointment in my Kool-aide high going down and what the real deal is that I had to tell you to beware of the hype. Just because they have a "No Jerks" policy and it's on the way means absolutely nothing. This is a Performance Management Company that doesn't even use their own tools and consequently, there is no true goal alignment, employees feel disengaged and under-valued, and the moral is low. Training at SF is a bootcamp where 65% of the material is irrelevant to your actual job and then they have you do a volunteer event to feel warm and fuzzy. You're then expected to get all the training you need from outdated recorded sessions and everyone is too busy to actually answer your questions. To top it off, selling a product where the implementation may/may not go well and the customer service leaves much to be desired causes the sales reps to questions the integrity of what they're selling to customers. Low work-life balance and sales team is stressed out because management bullies them with territory re-assignments and micromanagement. There is a WFH policy however it is only given to some sales reps while others are forced to be in the office (favortism). These under-performing same reps are also allowed to build up existing accounts while others are all net new. Solution Consultants that want to be sales reps fight against supporting the sales team the way they need it and management hasn't figured out how to make the relationship work. The successfactors' sales team cannot tell you that they honestly have a clue what direction the company is headed, it's the end of Q1 and no comp plan has been shared (wtf!), and the finance team can't get the commissions right.

    Advice to Management

    Let's really start "drinking our own champagne" Stop being jerks! Stop Micromanaging Stop the favortism and politics of fighting over bread crumbs. figure out that your CRM was wayyyyy better with Salesforce.com and drop the crap you're using today. Lastly, try communicating with the employees (for real this time) and give them a chance to have a voice in how their job/life will be impacted.


  2. Helpful (1)

    Dynamic, fast-passed, daring, in other words: crazy (in a good way)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Instructional Designer in San Mateo, CA
    Current Employee - Senior Instructional Designer in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    Flexible work hours Challenging work environment that rewards your efforts to achieve excellence "Everybody is your team" type of mentality You see and feel that you are contributing to the business an other employees on day 1! Great benefits

    Cons

    Might be too fast for some, but not a con!

    Advice to Management

    Keep encouraging innovation, rewarding excellence, and maintain that open culture that makes SuccessFactors so unique! What a blessing it is to be a part of SuccessFactors!


There are newer employer reviews for SuccessFactors
There are newer employer reviews for SuccessFactors

See Most Recent

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