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Helpful (7)

DON'T Take a job here

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Success
Current Employee - Customer Success

I have been working at SuccessFactors full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Young entrepreneurial culture, competitive pay and bonuses, work from home ok.

Cons

ZERO work life balance and NO respect for your private time. Expect calls & meetings into the late night and also expect you WILL work weekends! The CEO is a bit of a wacko and sends crazy emails and the management will drive you into the ground with long hours and lots of work. Horrible experience.

Advice to Management

HIRE! ! Hire enough people to do the job!

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  1. Helpful (3)

    Leadership is out of touch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in South San Francisco, CA
    Current Employee - Program Manager in South San Francisco, CA

    I have been working at SuccessFactors full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The compensation and benefits at the company are pretty good. There are people who work here who are amazing and make it a good place to work. There are some career opportunities because of the size of the company.

    Cons

    So many changes have led to poor communication and very bad decisions. The continual hiring of people outside the company rather than looking to promote people inside the company has led to a significant culture change that is negative. Those who have been hired into leadership are out of touch with those who are doing the actual work. We have a lot of managers but not a lot of real leaders. People are disgruntled and dissatisfied.
    There is VERY little real training outside of the Sales team. The Leadership team talks about training constantly but will not invest ANY money in training or resources.

    Advice to Management

    Get dirty. Go talk to the people who are actually doing all the work, not those who are managing them and are feeding you the "corporate" cliches. Be concerned about your managers. So many new managers have little or no people experience are are doing a poor job of managing their staff. Decisions are being made in the best interests of the managers career not the best interest of the company. Put your money where your mouth is. Stop talking about training and then never delivering on good training programs. The customers are the ones suffering for lack of training, bad management decisions, and inefficiencies. Stop listening to people that you are hiring from other companies who know nothing about how this company works. Listen to those who have worked her and know the real truth about what is going on.


  2. Helpful (2)

    Dynamic Environment = Lots of problems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services Manager in Arlington, VA
    Current Employee - Professional Services Manager in Arlington, VA

    I have been working at SuccessFactors full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule, work from home opportunities, autonomy

    Cons

    Inter-departmental issues. NO ONE takes ownership and PS is left holding the bag. Upper management knows there are issues but ignores them - weak executive management doesn't address the key frustration with why people hate it here. Lack of accountability and ownership among departments; no one is focused on working together to fix issues.

    Advice to Management

    Pay attention to death by 1000 papercuts - that's causing your smart employees to burn out. Don't let people get away with ignoring issues until they are escalated to the CEO.


There are newer employer reviews for SuccessFactors
There are newer employer reviews for SuccessFactors

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